Overview
Skills
Job Details
ESSENTIAL JOB TASKS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
User-Centric Collaboration: Work closely with business staff to gain a deep understanding of the information systems and technology needs.
Impact Assessment: Determine the implications of project changes on both the business and existing systems.
Process Mapping: Analyze existing business processes to identify areas for improvement. Develop and maintain process map and workflow including automation opportunities.
Recommendation: Provide informed recommendations for process and system changes and enhancements.
Planning and Communication: Negotiate project plans and timeframes, ensuring clear comprehension among stakeholders and business teams.
Specification Development: Create and communicate detailed implementation specifications to developers, documenting those using tools like Jira.
Testing and Verification: Satisfy project analysis, testing verification, and address user IT requests related to system modifications.
Client Satisfaction: Collaborate with Project Managers to ensure client requirements are met.
Documentation: Work with Project Managers to maintain accurate and up-to-date project documentation.
Problem Analysis: Research and analyze system defects or challenges, leveraging tools to understand their nature and impact.
Continuous Improvement: Stay up to date with industry trends and best practices. Proactively identify areas for continuous improvement in both the business and IT.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
College Degree in Operations or Information Technology preferred
Minimum of 5 years of print experience
KNOWLEDGE, SKILLS AND ABILITIES:
Core Values: Exemplify the core values of the company, including Partnership, Integrity, Drive, and Initiative, fostering relationships, trust, and proactive engagement in continuous improvement.
Communication: Possess excellent communication skill and demonstrate strong leadership qualities. Be highly organized with impeccable personal organization and computer skills.
Industry Knowledge: Showcase deep experience and knowledge within the industry.
Technology Proficiency: Proficient in Microsoft Office 365, including Teams.
Problem Solving: Demonstrate strong creative and problem-solving skills.
Attention to Detail: Be extremely organized with great attention to detail.
Leadership: Exhibit excellent management skills with the ability to lead, facilitate, motivate, and organize.
Teamwork: Successfully collaborate with others in a team environment.