Jira and Confluence Lead

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Jira Administration
Confluence Management
Atlassian Cloud
ITSM/DevOps
Workflow Automation
Scripting (Groovy/Python)
Atlassian Marketplace Apps
System Integrations
Change Management
Compliance & Governance

Job Details

Job Title: Jira and Confluence Lead
Location: Remote
Duration/Term: Long-Term Contract


Job Summary:

We are seeking a highly experienced Jira and Confluence Lead with 10+ years of expertise in administering Atlassian Cloud (Premium/Enterprise) and Data Center deployments. The ideal candidate will serve as a subject matter expert (SME) and lead platform governance, automation, and integrations while ensuring operational reliability, compliance, and optimization.


Key Responsibilities:

  • Lead administration of Jira Software, Jira Service Management (JSM), and Confluence Cloud.
  • Configure and manage complex Jira workflows, permissions, notifications, issue types, and field configurations.
  • Oversee Confluence spaces, templates, macros, and access controls.
  • Administer user and group provisioning using Atlassian Access with SSO/SCIM (Okta, Azure AD).
  • Monitor and ensure performance, availability, and reliability of the Atlassian suite.
  • Establish change management processes for configuration updates and plugin installations.
  • Drive automation using Jira Automation, ScriptRunner, and custom plugins.
  • Manage service requests, incidents, and change tickets under ITSM/DevOps frameworks.
  • Coordinate with support teams (Nearshore/Offshore) to ensure operational coverage.
  • Generate health checks, performance reports, and license usage audits.
  • Integrate Atlassian tools with third-party systems like ServiceNow, Slack, and Microsoft Teams.
  • Act as an escalation point for Jira and Confluence issues, providing mentorship to junior admins.
  • Lead migration and upgrade projects, including Server-to-Cloud and Data Center-to-Cloud transitions.


Required Qualifications & Experience:

  • 10+ years of experience administering Jira and Confluence in large-scale enterprise environments.
  • Strong expertise in Atlassian Cloud (Premium/Enterprise) and Data Center deployments.
  • Proven leadership in platform governance, compliance, and operational maturity.
  • Advanced knowledge in Jira workflows, automations, permissions, and field configurations.
  • Experience managing Atlassian Marketplace apps (ScriptRunner, JMWE, Insight, etc.).
  • Proficiency in REST APIs, Groovy/Python scripting, and monitoring integrations.
  • Expertise in Agile, ITSM, and SAFe processes.
  • Familiarity with audit, compliance, and backup strategies for Atlassian environments.
  • Experience with client onboarding, RFP documentation, and managed services frameworks.


Key Skills: Jira Administration, Confluence Management, Atlassian Cloud, ITSM/DevOps, Workflow Automation, Scripting (Groovy/Python), Atlassian Marketplace Apps, System Integrations, Change Management, Compliance & Governance


VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele

 

 

 

 

 

 

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