ServiceNow Solution Architect

  • Posted 11 hours ago | Updated 11 hours ago

Overview

Hybrid
$65 - $80
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 month(s)
No Travel Required

Skills

ServiceNow
ITSM
HRSD
CSM

Job Details

Position Title: ServiceNow Solution Architect
Location: Salt Lake City (Hybrid)

OPT, EAD, and USC

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Position Overview:

We are seeking an experienced ServiceNow Solution Architect to lead the strategic design, implementation, and optimization of ServiceNow across the enterprise. This role will partner closely with cross-functional teams to translate business needs into scalable, robust ServiceNow solutions that drive operational efficiency, enhance student and employee experiences, and align with institutional goals.

Key Responsibilities:

-Architect and deliver scalable solutions across core ServiceNow modules including ITSM, HRSD, CSM, and others.
-Design and manage integrations between ServiceNow and enterprise systems (e.g., LMS, SIS, HRIS, identity management platforms).
-Collaborate with stakeholders across IT, HR, Student Services, and Compliance to gather requirements, assess current system utilization, and realign platform capabilities with strategic objectives.
-Develop and maintain architecture documentation including solution designs, integration diagrams, and technical roadmaps.
-Oversee platform upgrades, release planning, and change management processes.
-Define and enforce ServiceNow governance, security frameworks, and development best practices.
-Provide mentorship and technical guidance to ServiceNow developers and administrators.
-Evaluate emerging ServiceNow features and technologies for strategic adoption and innovation.

Qualifications:

-10+ years of experience in enterprise IT, with at least 4+ years in a ServiceNow Architect or Senior Developer role.
-In-depth expertise in ServiceNow platform architecture, scripting (JavaScript, Glide), and custom application development.
-Strong knowledge of key modules such as ITSM, HRSD, CSM, and Flow Designer.
-Proven experience designing and managing system integrations using REST, SOAP APIs, and MID Servers.
-Demonstrated success in leading cross-functional projects and communicating complex technical concepts effectively to non-technical stakeholders.

Certifications any one will do
-ServiceNow Certified System Administrator (CSA)
-Certified Application Developer (CAD)
-Certified Technical Architect (CTA) or equivalent

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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