Overview
On Site
Full Time
Skills
Recruiting
Mergers and Acquisitions
Technical Support
Computer Networking
Mobile Devices
Migration
Data Integrity
File Systems
Management
Laptop
Distribution
Asset Management
Inventory Management
Shipping
Standard Operating Procedure
Hardware QA
Network
Information Technology
Arena
English
Microsoft Windows
OS X
Microsoft Office
Microsoft Excel
Wireless Communication
Operating Systems
IOS Development
Android
Computer Hardware
Training
Educate
Multitasking
Accountability
Supervision
Job Details
IT System Administrator
Full-time onsite position in Marlborough, MA
6 months to start plus extensions
Job Description:
Typically requires a minimum of 2 years of related experience.
Primary Duties and Responsibilities:
Provide day-to-day technical support to local hands-on and remote employees for hardware, software, and networking issues on their laptops and mobile devices .
Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems.
Assist in various IT functions such as hardware and software installations and rolling out new systems to end users/groups .
Maintains passwords, data integrity and file system security.
Manage logistical aspects of laptop and accessory distribution at our Austin, Texas office location including asset management, inventory management, shipping and receipt of hardware.
Retiring and secure disposal of IT Assets as needed.
Develop, document, implement and communicate standard operating procedures and instructional guidelines for IT teams and end users.
Participate in new software or hardware testing, including detailed technical feedback
Secondary Duties and Responsibilities:
Assists in maintenance of network equipment, phones, and teleconference equipment.
Assists other teams within the Information Technology organization with the support of their projects, hardware and software.
Assists in the support of the computer room and data center operations arena.
Skills & Knowledge: excellent written and spoken English.
Fully proficient with the Windows and MacOS operating systems .
Applicants must be familiar with the Microsoft Office Suite.
Extensive experience with Excel and SharePoint a plus .
Has working knowledge of the mobile wireless operating systems (iOS and Android) .
Thorough understanding of PC computer hardware and efficient troubleshooting techniques.
Ability to maintain effective relationships with colleagues and internal customers .
Ability to communicate highly technical information to both technical and nontechnical personnel .
Be able to conduct training programs designed to educate an organization's computer users about basic and specialized applications .
Ability to multitask and transition quickly between multiple issues High level of accountability and ability to lead initiatives from start to finish with minimal supervision
#TB_EN
Full-time onsite position in Marlborough, MA
6 months to start plus extensions
Job Description:
Typically requires a minimum of 2 years of related experience.
Primary Duties and Responsibilities:
Provide day-to-day technical support to local hands-on and remote employees for hardware, software, and networking issues on their laptops and mobile devices .
Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems.
Assist in various IT functions such as hardware and software installations and rolling out new systems to end users/groups .
Maintains passwords, data integrity and file system security.
Manage logistical aspects of laptop and accessory distribution at our Austin, Texas office location including asset management, inventory management, shipping and receipt of hardware.
Retiring and secure disposal of IT Assets as needed.
Develop, document, implement and communicate standard operating procedures and instructional guidelines for IT teams and end users.
Participate in new software or hardware testing, including detailed technical feedback
Secondary Duties and Responsibilities:
Assists in maintenance of network equipment, phones, and teleconference equipment.
Assists other teams within the Information Technology organization with the support of their projects, hardware and software.
Assists in the support of the computer room and data center operations arena.
Skills & Knowledge: excellent written and spoken English.
Fully proficient with the Windows and MacOS operating systems .
Applicants must be familiar with the Microsoft Office Suite.
Extensive experience with Excel and SharePoint a plus .
Has working knowledge of the mobile wireless operating systems (iOS and Android) .
Thorough understanding of PC computer hardware and efficient troubleshooting techniques.
Ability to maintain effective relationships with colleagues and internal customers .
Ability to communicate highly technical information to both technical and nontechnical personnel .
Be able to conduct training programs designed to educate an organization's computer users about basic and specialized applications .
Ability to multitask and transition quickly between multiple issues High level of accountability and ability to lead initiatives from start to finish with minimal supervision
#TB_EN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.