Overview
Hybrid
$65 - $68
Contract - W2
Contract - 12 Month(s)
Skills
Genesys Cloud CX/PureCloud
IVR
NICE
CRM-Siebel
Genesys
Job Details
Genesys Developer
Hybrid role
Must have skills: Genesys Cloud CX or PureCloud, IVR, NICE, CRM-Siebel
Job Description:
- 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and Reporting
Working experience on Major Genesys and NICE platform upgrades
Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions
Experience with Genesys products (PureCloud, Pure Engage, Pure Connect)
Experience with call recording platforms (NICE, Genesys IR)
Experience with Genesys Cloud APIs, SDKs and development tools
Knowledge on Genesys Cloud security features
Proficiency with programming languages (Java, Python, JavaScript)
Excellent problem solving skills
Strong and confident knowledge in Contact Center network topology
Coordinate with other tech partners like Avaya, network partners and product vendors
Knowledge in Siebel CRM Application Integration
Familiar with Agile methodologies and related process.
Ability to arrange and write Design Documents.
Taras Technology, LLC is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.