Quality Assurance Specialist

  • Posted 1 day ago | Updated 10 hours ago

Overview

Remote
$85,000 - $105,000
Full Time
No Travel Required

Skills

CCNA
CCNP
CompTIA
ITILv3
ITILv4
change management
Quality Assurance
Testing

Job Details

Quality Assurance Specialist

This position is contingent upon award.

 

Responsibilities:

Planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process.

 

Required Skills/Experience:

  • Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.      
  • 8+ years of experience in equivalent technical field.
  • Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management.

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    Physical and/or Mental Qualifications:

    • Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.

     

    EOE, including Disability/Vets.
    Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

     

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