Overview
On Site
USD 79,701.00 per year
Contract - W2
Skills
Lifecycle Management
Attention To Detail
Hardware Troubleshooting
Issue Tracking
Technical Support
Operating Systems
Microsoft Windows
Microsoft Office
Microsoft Outlook
ServiceNow
Management
Inventory Control
IOS Development
Android
Computer Hardware
Disk Imaging
Collaboration
Communication
SAP BASIS
PASS
IT Asset Management
Manufacturing
Job Details
** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! **
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** We will NOT accept 3rd Party (C2C) Contractors **
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Position:Field Support IT Technician (Refresh)
Job Ref #:43688
Duration:12+ Months (On-Going Contract)
Location:ONSITE - Midland, TX 79701
Pay Rate:OPEN/Market Rate (W2 Only)
This role is ONSITE, unless your traveling to client sites
Seeking to hire a IT Field Support Technician to assist with refresh projects involving the updating and replacement of customer equipment at remote locations. This role includes imaging computers with standardized operating systems and software, coordinating with end-users to schedule refreshes, and providing support for hardware, software, and peripheral devices. The technician will ensure all work adheres to corporate IT standards and contribute to efficient asset lifecycle management.
The ideal candidate is detail-oriented, able to work independently at various sites, and has experience with computer imaging, hardware troubleshooting, and customer coordination.
DAILY TASKS:
Refresh and replacement projects for end-user devices, including imaging, configuration, and deployment.
Configure and deploy workstations, install corporate approved software, and manage networked printer setups.
Coordinate with end-users to schedule refreshes and ensure minimal disruption to operations.
Manage IT asset lifecycle, inventory control and equipment assignment.
Document all incidents, tasks, resolutions, and procedures in the enterprise ticketing system.
REQUIRED SKILLS/EXPERIENCE:
2+ years of IT support experience in a corporate environment (experience installing/configuring and maintaining hardware, software, and peripheral devices).
Strong knowledge of workstation systems, operating systems (Windows) and Microsoft products (Microsoft Suite, Teams, and Outlook).
Experience using ServiceNow to manage IT asset life-cycle, inventory control and equipment assignment.
Familiarity with mobile platforms (Apple iOS & Android).
Ability to perform complex troubleshooting on client software, hardware, and configurations.
Proficient in computer imaging and standardized deployment processes.
Ability to collaborate within a strong team environment and contribute to collective goals.
Excellent communication and interpersonal skills for assisting users both in person and remotely.
Other Requirements:
Must be willing to travel to various offices on a daily basis, will travel between 1-4 hours to their various Midland offices.
Must have a valid drivers licence and reliable transportation
Ability to travel for remote site support and refresh projects
MUST be able to travel day or overnight travel for field offices for refresh deployments when required (Travel expenses will be reimbursed).
Ability to occasionally lift up to 50 lbs.
Able to pass a drug screen
DESIRED SKILLS:
Experience in enterprise-wide refresh projects or multi-site deployments.
Knowledge of IT asset management best practices.
Experience in industrial/manufacturing environments.
Familiarity with PPE requirements and safety protocols in field settings.
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Calance Consultant Benefits Offerings:
- EPO/PPO Medical Plans
- HMO/PPO Dental programs
- Vision - VSP (Vision Plan Summary)
- 401K Retirement vesting program (VOYA)
- Paid Bi-Weekly/Direct Deposit
- Flex Spending Plan
- Voluntary Life, AD&D, STD or LTD plans
===
** We will NOT accept 3rd Party (C2C) Contractors **
===
Position:Field Support IT Technician (Refresh)
Job Ref #:43688
Duration:12+ Months (On-Going Contract)
Location:ONSITE - Midland, TX 79701
Pay Rate:OPEN/Market Rate (W2 Only)
This role is ONSITE, unless your traveling to client sites
Seeking to hire a IT Field Support Technician to assist with refresh projects involving the updating and replacement of customer equipment at remote locations. This role includes imaging computers with standardized operating systems and software, coordinating with end-users to schedule refreshes, and providing support for hardware, software, and peripheral devices. The technician will ensure all work adheres to corporate IT standards and contribute to efficient asset lifecycle management.
The ideal candidate is detail-oriented, able to work independently at various sites, and has experience with computer imaging, hardware troubleshooting, and customer coordination.
DAILY TASKS:
Refresh and replacement projects for end-user devices, including imaging, configuration, and deployment.
Configure and deploy workstations, install corporate approved software, and manage networked printer setups.
Coordinate with end-users to schedule refreshes and ensure minimal disruption to operations.
Manage IT asset lifecycle, inventory control and equipment assignment.
Document all incidents, tasks, resolutions, and procedures in the enterprise ticketing system.
REQUIRED SKILLS/EXPERIENCE:
2+ years of IT support experience in a corporate environment (experience installing/configuring and maintaining hardware, software, and peripheral devices).
Strong knowledge of workstation systems, operating systems (Windows) and Microsoft products (Microsoft Suite, Teams, and Outlook).
Experience using ServiceNow to manage IT asset life-cycle, inventory control and equipment assignment.
Familiarity with mobile platforms (Apple iOS & Android).
Ability to perform complex troubleshooting on client software, hardware, and configurations.
Proficient in computer imaging and standardized deployment processes.
Ability to collaborate within a strong team environment and contribute to collective goals.
Excellent communication and interpersonal skills for assisting users both in person and remotely.
Other Requirements:
Must be willing to travel to various offices on a daily basis, will travel between 1-4 hours to their various Midland offices.
Must have a valid drivers licence and reliable transportation
Ability to travel for remote site support and refresh projects
MUST be able to travel day or overnight travel for field offices for refresh deployments when required (Travel expenses will be reimbursed).
Ability to occasionally lift up to 50 lbs.
Able to pass a drug screen
DESIRED SKILLS:
Experience in enterprise-wide refresh projects or multi-site deployments.
Knowledge of IT asset management best practices.
Experience in industrial/manufacturing environments.
Familiarity with PPE requirements and safety protocols in field settings.
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Calance Consultant Benefits Offerings:
- EPO/PPO Medical Plans
- HMO/PPO Dental programs
- Vision - VSP (Vision Plan Summary)
- 401K Retirement vesting program (VOYA)
- Paid Bi-Weekly/Direct Deposit
- Flex Spending Plan
- Voluntary Life, AD&D, STD or LTD plans
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.