Service Delivery Manager

Hello Everyone,

Hope you are doing good!!!!

My name is Pavan and I work with SPAR Information System., I have a great opportunity for you, please find the job details below, if you are interested in applying please send me your updated resume and best time for you to discuss about this opportunity in details.

Role - Technical Delivery Management
Location: Frisco, TX / Bellevue WA
Duration: Long term contract

Skill : Cloud Services, Devops, Mobile App Development, Delivery Management

JD :

We are looking for a seasoned Technical Delivery Manager to lead large-scale mobile engineering engagements executed on an Agile Scrum methodology. The ideal candidate will have a strong background in microservices, iOS/Android app development, and cloud services, with a proven ability to drive end-to-end delivery, ensure production stability, and support business growth. This is a high-visibility role requiring excellent communication, stakeholder management, and team leadership capabilities.

Key Responsibilities:

End-to-End Delivery Management: Lead cross-functional teams to deliver mobile and backend solutions across iOS, Android, microservices, development background in C# .Net or Java

Client Engagement & Communication: Act as the primary point of contact for clients and stakeholders; ensure alignment of delivery with business objectives.

Work with customer and UST Leads on a daily basis, reviewing the daily progress of the engagement, suggest course corrections, bring in innovative ideas, mitigate risks and issues.

Prepare customer status reports and present it on a weekly, monthly and quarterly basis.

Develop and track metrics/KPIs to detect the project health and trends and drive corrective measures

Should be able to articulate the business outcome delivered to the customer.

Technical Leadership: Provide direction on architecture, development standards, and best practices across mobile and backend teams.

Cloud Enablement: Oversee design and delivery of solutions on cloud platforms (AWS, Azure, or Google Cloud Platform), including infrastructure planning and scalability.

Production Support Oversight: Ensure 24x7 operational excellence, manage incident responses, root cause analysis, drive automation and preventive actions.

Portfolio & Account Growth: Partner with Service lines and Account leaders to identify new opportunities, lead solution discussions, and contribute to business development and RFPs.

Agile/DevOps Implementation: Drive agile adoption, CI/CD practices, and automation initiatives across teams.

Team & Vendor Management: Manage internal teams;mentor, coach, and grow high-performing delivery teams.

Required Skills and Experience:

10+ years of experience in software development and delivery; 5+ years in a technical delivery or engineering management role.

Strong technical expertise in Java Spring boot microservices, or C# .Net

Hands-on experience with native iOS (Swift) and Android (Kotlin/Java) app development.

Deep understanding of cloud platforms preferably AWS, with exposure to serverless, containerization, and cost optimization.

Experience in production support, incident management, and driving SLA adherence.

Proven track record in client engagement, portfolio growth, and business development.

Strong interpersonal, communication, and stakeholder management skills.

Preferred Qualifications:

Prior experience in the telecom domain would be a plus.

Exposure to observability tools (e.g., Splunk, Dynatrace) and mobile release management tools (e.g., App Store, Firebase).

Thanks & Regards,

Pavan Raikhelkar

LEAD TALENT ACQUISITION SPECIALIST

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