Client Relationship Manager

We're seeking a high-energy, client-focused leader who thrives in a fast-paced consulting environment and is ready to take the next step in their career by leading delivery operations for a growing organization.

The Role: Client-Focused Delivery Leadership

This executive-level position is heavily focused on client relationship management and direct engagement. You'll be the face of our client s delivery organization, working directly with government executives and stakeholders while leading their consulting teams to exceptional outcomes. This role requires someone with boundless energy who can juggle multiple high-level client relationships while driving operational excellence.

Key Responsibilities:

Client Relationship Excellence (Primary Focus)

• Direct Client Engagement: Serve as primary relationship owner for our most strategic government clients, maintaining C-level and executive relationships
• Stakeholder Management: Navigate complex government stakeholder environments, building trust and driving consensus across multiple agencies
• Client Success: Ensure every engagement exceeds expectations, turning clients into long-term partners and references
• Conference participation and presentations: Provide thought leadership and present best practices and vision of our core competencies and lessons learned

Pre-Sales & Business Development Leadership

• Proposal Leadership: Lead proposal strategy and development, leveraging deep consulting expertise to win competitive government contracts
• Client Presentations: Deliver compelling presentations to government executives and selection committees
• Thought Leadership: Position the firm as the go-to partner for complex government IT initiatives

Delivery Operations Management

• Project Oversight: Ensure flawless execution across all client engagements, maintaining our reputation for excellence
• Team Leadership: Lead and develop a growing team of engagement managers and specialized consultants
• Quality Assurance: Establish delivery standards & process that consistently exceed government client expectations
• Contract Management: Successfully negotiate contracts with clients, sub-contractors, and partners

Strategic Growth Driver

• Partnership Development: Identify and develop strategic delivery partnerships to expand our capabilities
• Vendor Community Relations: Develop and maintain relationships within the government IT vendor community, negotiating and facilitating teaming arrangements and partnerships on opportunities
• Service Evolution: Drive development of new service offerings based on market needs and client feedback
• Financial Performance: Optimize project profitability while maintaining exceptional client satisfaction

What We're Looking For

Experience & Background

• 8-15 years in IT consulting and/or services with substantial public sector focus in California
• Proven track record managing complex government IT projects and relationships
• Technical depth in at least one specialty area (Data/AI, Project Management, Business Analysis, or Software Development)
• Hands-on consulting expertise in requirements gathering, solution design, and stakeholder management

Essential Qualities

• High-energy personality who thrives in dynamic, client-facing environments
• Relationship builder with natural ability to establish rapport and connect with government executives
• Growth mindset - excited about helping build and scale a consulting organization
• Results-driven with strong business acumen and financial accountability
• Exceptional communication skills - can translate complex technical concepts for any audience

Government Consulting Expertise

• Deep understanding of government procurement processes and compliance requirements
• Experience navigating complex stakeholder environments with competing priorities
• Knowledge of government IT challenges, modernization initiatives, and digital transformation

Work Environment & Expectations

• Location: Sacramento, CA area - relocation required if not local
• Not a remote position: Regular onsite presence required at both our office and client locations throughout Northern California
• Comfortable and responsive work style that aligns with client demand and time-critical business cycles
• Travel: Regular travel to client sites throughout the Sacramento region and California