IT Sourcing Manager

Job Title: IT Sourcing / Vendor Manager

Location: Novi, MI 48375 (100% Work from home)

Duration: 6-Month Contract

Must have skills:

• Analytical thinker with strong communication and mathematical skills
• Project or Program management experience. Employee will work cross-functionally with IT, Sourcing, Procurement, Finance, and Suppliers.
• General understanding/interest in technology, software, and IT suppliers
• Minimum education requirement- Bachelor s degree

Minimum years of experience:

• 3 years experience
• The Vendor Manager will work closely with different levels of stakeholders and leaders within Client.
• This requires a skilled communicator, a passion for customer service, an analytical mindset, solid understanding of excel and financial reporting tools, and the ability to skillfully manage the supplier lifecycle and related request from beginning to end.
• Will be responsible for assisting businesses with budgeting, purchase order submission/tracking, and invoicing approvals.

Principal Duties and Responsibilities:

• Supporting IT lifecycle management with key stakeholders and ensuring business has an appropriate understanding of SaaS/cloud software and platform purchases
• Key stakeholder in the vendor management lifecycle including sourcing, contracting, onboarding, issue management, to off-boarding
• Work with Business, Strategic Sourcing, Procurement, Privacy and Security teams on RF(x) processes, technical supplier evaluations, security assessments, and other projects as needed
• Work with Business, Procurement, Finance, and Legal teams to ensure contracts have appropriate service and support level agreements, key performance indicators, and escalation processes.
• Plan, manage, and execute contract renewals well in advance of expiry
• Monitor supplier performance, financial status, SLA/KPI monitoring
• Support and facilitate any disputes between business and supplier to resolution, including invoicing, overages, and platform disruptions/outages.
• Set up regular check-ins with supplier account managers, facilitate regular conversations between the business unit/stakeholder(s) and supplier operations teams
• Support the business in growth/reduction forecasting and monitor against the business strategy
  Flag overages and additional budget asks well in advance

Minimum Qualifications:

• BA/BS in IT/Business Management, Purchasing, or other Operations related field
• Excellent analytical, organizational, tactical and strategic planning, presentation (verbal, and written) communication skills
• Familiarity with a variety of technology concepts, practices, and procedures related to management of software/infrastructure vendor relationships which include but are not exclusive to Software as a
• Service, Platform as a Service, Software, Hardware, and or Telecom services.
• Ability to read and interpret legal documents such as contracts, terms and conditions, non-disclosure agreements.
• Ability to work with and empower others on a collaborative basis to ensure success of the team
• Ability to establish workflows, manage multiple projects, and meet necessary deadlines
• Intermediate proficiency with MS Office (Intermediate Excel, PowerPoint) and purchasing systems such as Ariba, SAP
• Analytical Thinker, Project management skills, math and communication skills