Project Manager / Program Manager - Ecommerce

Overview

Hybrid
$80
Contract - W2

Skills

Program Management
Business Process Reengineering
Program/Project Management
Ecommerce
Retail

Job Details

Skillset required (Baseline): Agile and Waterfall project management, technical program/product management, excellent verbal and written communication, requirements documentation, business analysis, issue triaging, root cause analysis, problem solving, partner management

Additional experience (Preferred): E commerce process experience across Quote/order to cash and Retail fulfillment, familiarity with different fulfillment processes such as online , stores , shipment tracking . Preferred candidates with prior Apple contracting experience.

Tools used (not a comprehensive list): Slack, Wrike, Keynote, Quip (spreadsheet and word processing), Excel, Mail, Calendar, several internal tools (SAP, RADAR, etc.).

Scope of Work:

  1. Manage multiple projects that are driving enhancements/new capabilities across multiple internal applications over their lifecycle. Projects will be at varying stages in their lifecycle.
    1. Work with Business and BPR teams (WW/AMR/EMEIA/APAC) on requirements documentation and prioritization.
    2. Work with Engineering/IS&T teams to review requirements and assess any gaps .
  1. Manage project core team calls and communication with a broad XF stakeholder team.
  1. Weekly
  2. Monthly
  3. Ad hoc
  1. Lead UAT
    1. UAT coordination
    2. Issue Triaging
    3. Reporting
  1. Support system go-live cutover and warranty.
  2. Proactively identify risks and work on mitigating these risks ahead of time.
  3. Manage non cap / enhancements as applicable , where working for cross functional teams for resolution/deployment.

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