Project Manager

Job Description:

• Responsible for working with cross-functional teams and various levels to define and meet project requirements and deliverables.
• Key areas of responsibility include planning, organizing, facilitating meetings and leading projects that support end to end operational readiness aligned with the business goals of Service Operations as well as key functional areas within Independence that support Group, Consumer and Medicare product implementations.
• Key functional areas include but are not limited to Medicare Product Management, Medicare Service Operations, Product Management, Regulatory Compliance, Pharmacy Services, Underwriting, Sales, etc.

Major Activities:

• Independently plan, manage and coordinate activities of individuals at both the management and staff levels.
• Ensure that key goals and objectives are accomplished in keeping with established priorities, timeframes and budgets.
• Develops and manages project plans, reports on progress weekly.
• Manages and coordinates every phase of the project
• Organizes and leads meetings with vendors and key functional areas.
• Creates presentations, agenda and minutes.
• Ensures timely distribution of meeting minutes to team members as appropriate.
• Identifies and effectively communicates risks and issues.
• Develops ongoing action plans to improve performance and outcomes.
• Identify key gaps for which formal action plans need to be developed, works with staff in barrier analysis, action plan development, implementation, and integration of activity into centralized performance monitoring/reporting process.
• Facilitates meetings, effectively develops and maintains effective business relationships with core areas within the organization.

Education and Experience:

• An undergraduate degree.
• A minimum of 5 years progressive employment experience in a health insurance organization and demonstrated experience in project management is required, as is the ability to effectively utilize project management software and other Microsoft office applications (Access, Word, Excel, PowerPoint).
• Candidate must be able to work independently, manage multiple priorities effectively and have excellent analytical, organizational and problem-solving skills.
• Proven ability to effectively interact and give direction to staff at all levels of the organization, including senior staff, is required.
• Excellent verbal and written communications skills are also required.