Desktop Support Specialist

Overview

Hybrid
Depends on Experience
Contract - W2
No Travel Required

Skills

active directory
service desk

Job Details

Skill Required

Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required 4 Years

Recent experience in a full-time Help Desk/Technical Support position 4+ Required 4 Years

Experience and proficiency using an Endpoint Management System 4+ Required 4 Years

Experience and proficiency using a Workstation Imaging Solution 4+ Required 4 Years

Experience and proficiency using a Service Management Ticketing System 4+ Required 4 Years

Experience and proficiency with Microsoft Office 365 applications 4+ Required 4 Years

Proven analytical and problem-solving abilities 4+ Required 4 Years

Excellent verbal and written communication skills 4+ Required 4 Years

Ability to work independently with minimal direction and as a team 4+ Required 4 Years

Ability to work effectively with end users, technical staff, and senior staff providing exception customer service Required 4 Years

Experience with PowerShell scripting and/or SQL reporting Desired 4 Years

Experience with Symantec s Altiris and/or Microsoft InTune Desired 4 Years

Experience with Ivanti Service Desk Desired 4 Years

Experience with Microsoft Deployment Toolkit Desired 4 Years

Experience with Active Directory Desired 4 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.