Overview
On Site
Full Time
Skills
Testing
Electronic Health Record (EHR)
Revenue Management
RCM
Workflow
IT Management
Service Level
Accountability
Computer Hardware
Business Cases
Finance
Business Process
Continuous Improvement
Organizational Development
Supervision
Project Management
Interfaces
Partnership
HL7
Epic
Google Cloud
Google Cloud Platform
Team Building
Leadership
Communication
Problem Solving
Facilitation
Conflict Resolution
HR Management
Resource Allocation
Coaching
Mentorship
Health Care
Management
Reporting
Collaboration
Network
Taxes
Law
Security Management
Employment Authorization
Job Details
Job Description
The SER, Development & Testing team within the Electronic Health Record/Revenue Cycle Management (EHR/RCM) system division is seeking a Lead Analyst/Programmer to provide technical/architectural guidance and support for new and existing software solutions developed for EHR/RCM integrations and workflows, in collaboration with our vendor partner Palantir. The Lead Analyst/Programmer will serve as the primary point of contact for IT leadership, hospital administration, Palantir staff, and other internal stakeholders. Working in collaboration with a project manager, the Lead Analyst/Programmer will help drive conversations around resources, timelines, and priorities. The role will also build the support model, including structure, expectations, and Service Level Agreements.
Accountable for project results and goals set by senior Mayo leadership and provides updates to IT leaders on long-term goal attainment. Directly oversees the activities of the members of the team assigned to the development and maintenance of software-based systems in the supported areas. Provides leadership for the design or selection of solutions, creates and/or implements cross-functional project teams (intact or virtual), and brings together the hardware, software, and personnel responsibilities for implementing solutions to support a customer area. Develops proposals that consider alternatives and business case, and gains needed institutional approvals utilizing strong understanding of financial concepts, business processes, continuous improvement, and organizational development. Works effectively across departmental organizations gaining consensus of stakeholders. Partners with customers to understand their business needs and insure the activities of the team meet their needs. Assists the Unit Head in personnel management and supervises staff on projects and assumes supervisory responsibilities for Unit/Division staff as assigned. Manages projects requiring substantial inter-organizational and intra-organizational coordination. Understands project management methodology and works effectively with Project Managers and the project management offices where appropriate. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May serve on institutional committees as member, assistant secretary, or secretary. May be required to provide 24/7 on-call support.
The ideal candidate will possess strong cross-team communication skills and experience with the Epic EHR, HL7 and FHIR APIs.
Epic certification and experience with Google Cloud technologies is preferred.
This role is a 2-year Limited Tenure position and is required to participate in a 24/7 on-call rotation.
This is a full-time, remote position, however, there could be times were the incumbent may be asked to be on campus for team building activities. Therefore, it is preferred if the incumbent lives within a reasonable driving distance of a Mayo Clinic campus.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Qualifications
Bachelor's degree and 5 years' experience including 3 years' of demonstrated leadership experience;
Or, Associates degree and 9 years' experience including 3 years' demonstrated leadership experience. Evidence of strong communication, organization, problem solving, and facilitation skills.
Demonstrated interpersonal skills including conflict resolution. Demonstrated history of continuing education in personnel and administrative processes. Experience with committee and consensus driven organizations. Some experience with personnel management, resource allocation, coaching and mentoring.
Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
The SER, Development & Testing team within the Electronic Health Record/Revenue Cycle Management (EHR/RCM) system division is seeking a Lead Analyst/Programmer to provide technical/architectural guidance and support for new and existing software solutions developed for EHR/RCM integrations and workflows, in collaboration with our vendor partner Palantir. The Lead Analyst/Programmer will serve as the primary point of contact for IT leadership, hospital administration, Palantir staff, and other internal stakeholders. Working in collaboration with a project manager, the Lead Analyst/Programmer will help drive conversations around resources, timelines, and priorities. The role will also build the support model, including structure, expectations, and Service Level Agreements.
Accountable for project results and goals set by senior Mayo leadership and provides updates to IT leaders on long-term goal attainment. Directly oversees the activities of the members of the team assigned to the development and maintenance of software-based systems in the supported areas. Provides leadership for the design or selection of solutions, creates and/or implements cross-functional project teams (intact or virtual), and brings together the hardware, software, and personnel responsibilities for implementing solutions to support a customer area. Develops proposals that consider alternatives and business case, and gains needed institutional approvals utilizing strong understanding of financial concepts, business processes, continuous improvement, and organizational development. Works effectively across departmental organizations gaining consensus of stakeholders. Partners with customers to understand their business needs and insure the activities of the team meet their needs. Assists the Unit Head in personnel management and supervises staff on projects and assumes supervisory responsibilities for Unit/Division staff as assigned. Manages projects requiring substantial inter-organizational and intra-organizational coordination. Understands project management methodology and works effectively with Project Managers and the project management offices where appropriate. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May serve on institutional committees as member, assistant secretary, or secretary. May be required to provide 24/7 on-call support.
The ideal candidate will possess strong cross-team communication skills and experience with the Epic EHR, HL7 and FHIR APIs.
Epic certification and experience with Google Cloud technologies is preferred.
This role is a 2-year Limited Tenure position and is required to participate in a 24/7 on-call rotation.
This is a full-time, remote position, however, there could be times were the incumbent may be asked to be on campus for team building activities. Therefore, it is preferred if the incumbent lives within a reasonable driving distance of a Mayo Clinic campus.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Qualifications
Bachelor's degree and 5 years' experience including 3 years' of demonstrated leadership experience;
Or, Associates degree and 9 years' experience including 3 years' demonstrated leadership experience. Evidence of strong communication, organization, problem solving, and facilitation skills.
Demonstrated interpersonal skills including conflict resolution. Demonstrated history of continuing education in personnel and administrative processes. Experience with committee and consensus driven organizations. Some experience with personnel management, resource allocation, coaching and mentoring.
Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.