Business Analyst

  • Miami, FL
  • Posted 40 days ago | Updated 8 hours ago


On Site
USD 45.00 - 49.00 per hour
Full Time


Training and development
Requirements elicitation
Software design
Change management
Data Analysis
Life insurance
IT service management
Oracle Application Express
Customer relationship management

Job Details

Job#: 2028407

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Business Analyst
Location: Hybrid onsite in Miramar, FL
Duration: 12 month contract to hire
Rate Range: $45-49 per hour

Position Overview:
We are in search of a dedicated Business Analyst to work for a large Cruise Line client. This project will be an upgrade of their CRM system, they are currently using Siebel. This project also has cross over with their Loyalty Points program in Siebel.
1. 4+ years of Business Analyst experience
2. CRM system experience (ideally Siebel, will take Salesforce)
3. Jira
4. Agile experience ?
Day to Day Responsibilities/typical day look like:
Key Responsibilities:
  • Requirements Gathering and Analysis:
    • Collaborate with stakeholders to understand business needs and pain points.
    • Gather and document detailed requirements for IT projects.
    • Analyze existing systems and processes to identify gaps and opportunities for improvement.
  • Solution Design and Implementation:
    • Propose technology solutions that align with business goals.
    • Work closely with development teams to design and implement software solutions.
    • Ensure that solutions meet user requirements and enhance overall efficiency.
  • Communication and Collaboration:
    • Facilitate communication between IT teams, management, and other business units.
    • Translate technical information into practical recommendations for non-technical stakeholders.
    • Present findings, project updates, and recommendations to key decision-makers.
  • Change Management:
    • Assist in managing organizational changes related to technology implementations.
    • Support end-users during system rollouts and provide training as needed.
    • Monitor the impact of changes and address any issues that arise.
  • Data-Driven Decision Making:
    • Leverage data analysis to identify vulnerabilities and areas for improvement.
    • Collaborate with data specialists and programmers to convert findings into actionable solutions.

    *Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*
    • Health
    • Dental
    • Vision
    • Life Insurance; Short Term Disability
    • Hospitalization Coverage
    • Direct Deposit
    • Weekly Pay Periods
    • Training and Development Programs
    • 401k
    • Referral Program

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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