Field Service Technician ? ATM Support

  • Philadelphia, PA
  • Posted 5 hours ago | Updated 2 hours ago

Overview

On Site
$20 - $26 hr
Full Time
Contract - W2
Contract - Independent
Contract - 6+ mo(s)

Skills

FIELD TECHNICIAN
TECHNICIAN
TECH SUPPORT
ATM
KIOSK
POS

Job Details

Job Title: Field Service Technician - ATM Support
Location: Philadelphia, PA
Duration: 6 Months Contract to Hire

Role Impact
As a Field Service Technician, you'll play a hands-on role in supporting self-service banking technology by installing, maintaining, and repairing ATMs and related devices. Whether you're new to the industry or bringing prior experience, you'll be trained in diagnostic procedures, safety protocols, and basic field repair. You'll be the face of the operation at customer sites, responsible for keeping machines operational and resolving issues efficiently.

Key Duties
* Perform field-level maintenance, repairs, and part replacements on ATM machines
* Use error codes and service logs to diagnose equipment malfunctions
* Maintain accurate inventory records and submit repair status updates
* Own customer issues through to resolution per SLA standards
* Follow site safety and security protocols in financial environments
* Complete required training and ongoing certifications
* Accurately log all activity, including repair reports and daily field status
* Travel daily between customer locations based on dispatch or set routes

Essential Qualifications
* High school diploma or equivalent; 0-1 years field tech or repair experience
* Valid driver's license and reliable transportation
* Smartphone (iOS/Android) to receive dispatches and documentation
* Personal set of basic tools (e.g., #1/#2 Phillips and flathead screwdrivers)
* Physically able to lift up to 50 lbs and work in kneeling or standing positions
* Available for flexible shifts including nights, weekends, and on-call support

Core Tools & Systems
* Diagnostic software for ATM fault logging
* Field dispatch and mobile service management apps
* Mechanical/electrical repair tools
* Inventory tracking and service reporting systems

Preferred Skills
* Associate degree in electronics, IT, or related technical field
* Previous experience with ATM or kiosk hardware
* Familiarity with customer service in a field technician environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.