Overview
Skills
Job Details
Job Title:- ServiceNow Developer with Airlines experience is MUST
Location:- Chicago IL (Remote)
Must have Airlines experience
1 year duration
Project Name: Digital Enablement Operations
- What is the length of the assignment? 1 year
- Will there be possibilities to extend -if less than 1 yr assignment? N/A
- Will this contractor report to you or another manager? HM or Principle Engineer
Top 3 skill sets required for this role:
- Understanding of basic platform administration roles ACL's script includes business rules CMDB etc o
- Know how to debug in the ServiceNow environment using out-of-box tools o
- JavaScript XML JSON
Nice to have skills or certifications: o
- Knowledge of REST API's and how to debug them o
- Performance analytics experience to
- Certified System Administrator
Responsibilities
- Configure and customize core ServiceNow applications ITSM CMDB Change Problem Incident etc..
- Collaborate with business analysts administrators and other stakeholders to translate requirements into technical solutions.
- Build and maintain integrations between ServiceNow and external systems using REST SOAP or other methods.
- Develop and maintain client scripts business rules UI policies and flow designer flows.
- Participate in platform upgrades and ensure customizations are compatible with new versions.
- Conduct unit and integration testing and support UAT activities.
- Write and maintain clear technical documentation.
- Identify areas for improvement in platform performance user experience and workflow efficiency.
- Provide support and troubleshooting for application issues and user inquiries.
- Help solution new ideas to improve existing and future business processes
- Work to uphold best practice and the integrity of the ServiceNow platform Education Certification
- B.S. in IT related field OR degree and equivalent work experience
- Service Now Certifications
- preferred ITSM ITAM CMDB SAM HAM FSM
- ITIL Certification
- preferred Experience - 2 years IT experience 1 years working on ServiceNow - Xanadu
- preferred - Portal HR ITSM Customer Service Catalog MID Servers Discovery Probes Notify Integrations Scrum ATF automated-test framework Transform Maps JavaScript XML JSON REST SOAP