IT Operations Manager

Overview

USD 140,000.00 - 150,000.00 per year
Full Time

Skills

Work Ethic
IT Infrastructure
Operational Efficiency
Oracle Linux
Service Delivery
Process Optimization
Workflow
Reporting
Dashboard
Decision-making
Cost Management
Financial Analysis
Management
Resource Allocation
Artificial Intelligence
IT Operations
Team Building
Mentorship
Operations Management
Network
AS/400 Control Language
Common Lisp
KPI
SANS
Budget
Innovation
Collaboration
DevOps
Customer Engagement
LES
Microsoft Azure
ITIL
Cloud Computing
Communication
Leadership

Job Details

TEKsystems is currently looking for a IT Operations Manager located in Unionville, Toronto in a permanent position. This role is a hybrid model working 4 days in office along with the team. We're looking for a highly motivated candidate that bring exceptional work ethics and high standards to the team.
Top Skills' Details
  1. Strong IT Infrastructure experience - improving processes of infrastructure team - Be willing to drive change and have a get up and go attitude
  2. 2) A proven track record of installing best practices, and reporting metrics/KPI's - Be comfortable with no structure but still being able to drive operational efficiency, process, and results - ITIL Cert (very important)
  3. 3) Experience working with IT and business leadership - Ability to lead/influence execs

Job description/Responsibilities
  • Lead IT Improvement Initiatives: Identify areas for improvement within IT operations, develop strategic plans, and lead initiatives to enhance efficiency, reduce costs, and improve service delivery.
  • Drive Process Optimization: Analyze existing IT processes, identify bottlenecks, and implement best practices to streamline workflows and improve overall performance.
  • Develop and Implement IT Metrics Reporting: Design and maintain comprehensive IT metrics dashboards to track performance, identify trends, and support data-driven decision-making.
  • Financial Analysis and Cost Management: Conduct financial analysis to ensure cost-effective IT operations, manage budgets, and optimize resource allocation.
  • AI and Automation Opportunities: Explore and implement AI and automation solutions to enhance IT operations and drive innovation.
  • Collaboration and Communication: Foster strong collaboration with other departments, ensuring IT initiatives align with business goals and support overall organizational success.
  • Team Development and Leadership: Mentor and develop IT staff, fostering a culture of continuous learning and improvement.
  • Lead the Development of Delivery Models: Spearhead the creation and implementation of IT delivery models based on ITIL, MOE, and DevOps best practices, ensuring they are fit for purpose and aligned with organizational goals.

Top Skills
Azure, Infrastructure, Operation, Operational management, Infrastructure projects, Operations management, Infrastructure network, ITIL, Cloud, Leadership communication

TEKsystems est actuellement la recherche d'un responsable des oprations informatiques pour un poste permanent Unionville, Toronto. Ce poste est un modle hybride o l'on travaille 4 jours par semaine au bureau avec l'quipe. Nous recherchons un candidat trs motiv, dot d'une thique de travail exceptionnelle et d'exigences leves.
Principales comptences
1)Forte exprience en infrastructure informatique - Amlioration des processus de l'quipe infrastructure - Volont d'impulser le changement et dynamisme
2) Exprience avre dans la mise en ?uvre des meilleures pratiques et la communication d'indicateurs cls de performance (KPI) - tre l'aise sans structure, tout en tant capable d'optimiser l'efficacit oprationnelle, les processus et les rsultats - Certification ITIL (trs important)
3) Exprience de travail avec des dirigeants informatiques et oprationnels - Capacit diriger et influencer les dirigeants
Description du poste/Responsabilits
Diriger les initiatives d'amlioration informatique : identifier les axes d'amlioration au sein des oprations informatiques, laborer des plans stratgiques et piloter des initiatives visant accrotre l'efficacit, rduire les cots et amliorer la prestation de services.
Optimiser les processus : analyser les processus informatiques existants, identifier les goulots d'tranglement et mettre en ?uvre les meilleures pratiques pour rationaliser les flux de travail et amliorer la performance globale.
Dvelopper et mettre en ?uvre des rapports d'indicateurs informatiques : concevoir et maintenir des tableaux de bord complets d'indicateurs informatiques pour suivre les performances, identifier les tendances et soutenir la prise de dcision base sur les donnes.
Analyse financire et gestion des cots : Raliser des analyses financires pour garantir la rentabilit des oprations informatiques, grer les budgets et optimiser l'allocation des ressources.
Opportunits d'IA et d'automatisation : Explorer et mettre en ?uvre des solutions d'IA et d'automatisation pour optimiser les oprations informatiques et stimuler l'innovation.
Collaboration et communication : Favoriser une collaboration troite avec les autres services, en veillant ce que les initiatives informatiques soient alignes sur les objectifs de l'entreprise et contribuent la russite globale de l'organisation.
Dveloppement d'quipe et leadership : Encadrer et dvelopper le personnel informatique, en favorisant une culture d'apprentissage et d'amlioration continue.
Piloter le dveloppement des modles de livraison : Piloter la cration et la mise en ?uvre de modles de livraison informatique bass sur les meilleures pratiques ITIL, MOE et DevOps, en veillant ce qu'ils soient adapts aux besoins et aligns sur les objectifs de l'organisation.
Principales comptences
Azure, Infrastructure, Exploitation, Gestion oprationnelle, Projets d'infrastructure, Gestion des oprations, Rseau d'infrastructure, ITIL, Cloud, Communication de leadership

**PLEASE APPLY TO THE JOB DESCRIPTION IF YOU HAVE THE TOP 3 SKILLS ** CANDIDATES THAT QUALIFY WILL BE CONTACTED** PLEASE WAIT TO BE CONTACTED** Thank you for applying to my job posting & have a good day!
Pay and Benefits
The pay range for this position is $140000.00 - $150000.00/yr.
Workplace Type
This is a hybrid position in Toronto,ON.

propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous acclrons la transformation de nos clients. Notre comptence en stratgie, conception, excution et oprations libre la valeur de l'entreprise par un ventail de solutions. Nous sommes une quipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amrique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacits full-stack et notre rythme. Nous sommes des penseurs stratgiques, des collaborateurs pratiques qui aident les clients exploiter le changement et matriser le dynamisme de la technologie. Nous btissons le futur en livrant les rsultats et en crant un impact positif dans nos communauts mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d'Allegis Group. Dcouvrez d'autres informations TEKsystems.com.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group