Project Manager/Architect/QTC/Zuora

Project Manager/Architect/QTC/Zuora

- 100% Remote EST

and GC

Candidates must be LOCAL to the NEW YORK or NEW JERSEY area and COMMUTE into the office THREE TIMES A WEEK.

Hybrid/Midtown New York City 3 days a week.

Job Description:

We are seeking a results-driven Project Manager or Architect with extensive experience in project management, Quote-to-Cash (QTC) process design, and Zuora platform implementation. This role is critical in defining and documenting a scalable, end-to-end process flow across sales, operations, and billing functions. The ideal candidate excels in cross-functional collaboration, systems thinking, and detailed documentation.

Key Responsibilities:

• Lead and manage QTC process improvement projects from initiation through execution and closure.
• Collaborate with stakeholders across Sales, Operations, Finance, and IT to define business requirements and align on process enhancements.
• Develop and maintain a comprehensive overarching QTC process flow that spans quote creation to revenue recognition.
• Document roles and responsibilities for each function involved in the QTC lifecycle.
• Serve as the subject matter expert for Zuora, ensuring best practices are followed during process design and system integration.
• Identify inefficiencies, dependencies, and risks across current processes and propose solutions.
• Facilitate workshops and working sessions with cross-functional teams to gather insights and validate design decisions.
• Manage project timelines, budgets, and deliverables with a focus on quality and stakeholder satisfaction.
• Provide regular updates and status reports to executive stakeholders.

Qualifications:

• 10++ years of project management experience in SaaS, Finance, or Technology industries.
• Proven experience with end-to-end QTC processes and working knowledge of industry-standard tools (Salesforce, CPQ, Zuora, NetSuite, etc.).
• Strong working knowledge of Zuora including product catalog, subscriptions, invoicing, and revenue modules.
• Demonstrated ability to design and document complex business processes.
• Excellent communication and stakeholder management skills.
• PMP, Agile, or similar project management certification is a plus.
• Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).