Overview
On Site
Full Time
Skills
Organized
Adaptability
Business Analytics
Business Analysis
Process Reengineering
Emerging Technologies
Process Mapping
Reengineering
Financial Analysis
Return On Investment
Specification Gathering
SAP BI
Data Warehouse
Knowledge Transfer
Reporting
Business Systems
RDBMS
Client/server
Supervision
Business Process
Requirements Elicitation
Documentation
User Stories
Agile
Management
Facilitation
Regulatory Compliance
SOW
IT Infrastructure
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2074358
Job Description:
The client is looking for a Business Analyst to provide excellent customer service supporting both project and work request needs. This person will have the opportunity to join inflight projects focused on implementing new IT solutions to provide increased efficiencies and public support. These IT solutions leverage current technologies and include working with subject matter experts, vendors, and the public. Key responsibilities include being the liaison between this group and the project stakeholders, as well as providing expert facilitation and elicitation to help develop strategy and requirements for future enhancements and related work projects. In addition, as part of the overall support for Agency Partners, this person will be a critical member of the Business Analyst team, participating in various related work requests and contributing to the operational activities of the BA team. The ideal candidate will possess process experience; strong facilitator experience for requirements elicitation; experience with gap fit analysis and requirements refinement for an inflight project.
Customer service and being a champion to ease compliance with policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help Agency Partners navigate those for the success for their projects and work requests. A common day would include attendance in various standing meetings for each of the projects, as well as those that include the BA team - being able to confidently speak to current activities in each, listening to understand needs, and helping to provide input that assists in meeting the objectives of the respective meetings. In addition, related work will include preparing for and facilitating discussions with stakeholders to complete analysis and drive to consensus for requirements and priorities. Session outcomes will be captured in notes, specification documents and/or user stories.
The client welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.
Business Analyst Position General Description:
Specific Position Experience Required:
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
The client is looking for a Business Analyst to provide excellent customer service supporting both project and work request needs. This person will have the opportunity to join inflight projects focused on implementing new IT solutions to provide increased efficiencies and public support. These IT solutions leverage current technologies and include working with subject matter experts, vendors, and the public. Key responsibilities include being the liaison between this group and the project stakeholders, as well as providing expert facilitation and elicitation to help develop strategy and requirements for future enhancements and related work projects. In addition, as part of the overall support for Agency Partners, this person will be a critical member of the Business Analyst team, participating in various related work requests and contributing to the operational activities of the BA team. The ideal candidate will possess process experience; strong facilitator experience for requirements elicitation; experience with gap fit analysis and requirements refinement for an inflight project.
Customer service and being a champion to ease compliance with policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help Agency Partners navigate those for the success for their projects and work requests. A common day would include attendance in various standing meetings for each of the projects, as well as those that include the BA team - being able to confidently speak to current activities in each, listening to understand needs, and helping to provide input that assists in meeting the objectives of the respective meetings. In addition, related work will include preparing for and facilitating discussions with stakeholders to complete analysis and drive to consensus for requirements and priorities. Session outcomes will be captured in notes, specification documents and/or user stories.
The client welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.
Business Analyst Position General Description:
- Candidates must have a minimum of 12 years of general BA experience.
- Facilitation of requirements elicitation meetings; experience with gap fit analysis and requirements refinement.
- Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
- Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.
- Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required
Specific Position Experience Required:
- Minimum of 7 years conducting business process review and requirements elicitation and documentation
- Minimum of 5 years developing and/or managing user stories on Agile development project(s)
- Minimum of 2 years working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions
- Minimum of 2 years supporting the development of or compliance to statement of work and/or other work agreements/contracts
- Minimum of 2 years working on projects developing/implementing IT solutions for public use
- Minimum of 1 year working on IT infrastructure projects
- Minimum of 1 year working with programs governed by state and/or federal regulations
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.