Overview
On Site
USD 22.80 - 26.40 per hour
Contract - Independent
Contract - W2
Skills
Technical Support
Microsoft Operating Systems
Videoconferencing
Backup Administration
Antivirus
Distribution
Remote Support
Microsoft Office
Audiovisual
Remote Access
Communication
Technical Writing
Problem Solving
Conflict Resolution
Management
Computer Hardware
Inventory
Collaboration
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled and proactive Desktop Support Analyst to join our team. This role involves providing critical technical support for employees, ensuring smooth operation of hardware, software, and audiovisual systems.
Responsibilities:
Install and configure Microsoft operating systems on employee computers to ensure functionality.
Troubleshoot and resolve issues with software applications such as Microsoft Office, SharePoint, and Teams.
Provide support for audiovisual systems, including Crestron controls, video conferencing tools, and remote access setups.
Monitor and address ongoing technical issues promptly to minimize downtime.
Develop and update technical documentation to support operational processes.
Perform routine maintenance tasks, such as managing backups and ensuring antivirus updates are completed.
Oversee hardware inventory and coordinate the distribution of equipment for new employees.
Liaise with external vendors to resolve specialized technical problems.
Communicate updates and progress effectively with IT managers and team members.
Assist board members with technical needs during meetings and promote efficient use of technology across the organization.
Requirements
Minimum of 1 year of experience in a desktop support or related role.
Proficient in Microsoft 365 Enterprise applications, including SharePoint and Teams.
Strong knowledge of audio-visual systems and remote access solutions.
Excellent communication skills, both verbal and written.
Ability to create and maintain detailed technical documentation.
Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
Experience working collaboratively with diverse teams and stakeholders.
Familiarity with managing hardware inventory and vendor coordination.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled and proactive Desktop Support Analyst to join our team. This role involves providing critical technical support for employees, ensuring smooth operation of hardware, software, and audiovisual systems.
Responsibilities:
Install and configure Microsoft operating systems on employee computers to ensure functionality.
Troubleshoot and resolve issues with software applications such as Microsoft Office, SharePoint, and Teams.
Provide support for audiovisual systems, including Crestron controls, video conferencing tools, and remote access setups.
Monitor and address ongoing technical issues promptly to minimize downtime.
Develop and update technical documentation to support operational processes.
Perform routine maintenance tasks, such as managing backups and ensuring antivirus updates are completed.
Oversee hardware inventory and coordinate the distribution of equipment for new employees.
Liaise with external vendors to resolve specialized technical problems.
Communicate updates and progress effectively with IT managers and team members.
Assist board members with technical needs during meetings and promote efficient use of technology across the organization.
Requirements
Minimum of 1 year of experience in a desktop support or related role.
Proficient in Microsoft 365 Enterprise applications, including SharePoint and Teams.
Strong knowledge of audio-visual systems and remote access solutions.
Excellent communication skills, both verbal and written.
Ability to create and maintain detailed technical documentation.
Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
Experience working collaboratively with diverse teams and stakeholders.
Familiarity with managing hardware inventory and vendor coordination.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.