Overview
On Site
USD 26.60 - 30.80 per hour
Full Time
Skills
Jersey
Technical Support
Workflow
Collaboration
Documentation
Regulatory Compliance
System Security
Onboarding
Training
Remote Support
Microsoft Windows
Operating Systems
Computer Hardware
Communication
Organizational Skills
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Piscataway, New Jersey. In this role, you will provide technical assistance to faculty and staff across various locations, ensuring the smooth operation of desktop systems and applications. This is a Contract-to-permanent position ideal for professionals with expertise in Google Suite and Microsoft Windows.
Responsibilities:
Deliver timely and effective technical support to faculty and staff across multiple locations.
Troubleshoot and resolve issues related to desktop systems, software, and peripherals.
Install, configure, and maintain Microsoft Windows operating systems.
Provide guidance on the use of Google Suite applications to optimize workflows.
Collaborate with team members to identify and implement system improvements.
Maintain accurate documentation of support activities and resolutions.
Ensure compliance with organizational IT policies and standards.
Conduct routine updates and patches to maintain system security and performance.
Assist in onboarding new users by setting up accounts and providing initial training.
Respond promptly to service requests and prioritize tasks based on urgency.
Requirements
Proven experience in desktop support or a similar technical role.
Strong proficiency in Google Suite applications.
Solid knowledge of Microsoft Windows operating systems.
Ability to troubleshoot hardware and software issues effectively.
Excellent communication skills to interact with faculty and staff.
Strong organizational skills to manage multiple tasks simultaneously.
Familiarity with IT policies and best practices.
Ability to work independently and collaboratively within a team environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Piscataway, New Jersey. In this role, you will provide technical assistance to faculty and staff across various locations, ensuring the smooth operation of desktop systems and applications. This is a Contract-to-permanent position ideal for professionals with expertise in Google Suite and Microsoft Windows.
Responsibilities:
Deliver timely and effective technical support to faculty and staff across multiple locations.
Troubleshoot and resolve issues related to desktop systems, software, and peripherals.
Install, configure, and maintain Microsoft Windows operating systems.
Provide guidance on the use of Google Suite applications to optimize workflows.
Collaborate with team members to identify and implement system improvements.
Maintain accurate documentation of support activities and resolutions.
Ensure compliance with organizational IT policies and standards.
Conduct routine updates and patches to maintain system security and performance.
Assist in onboarding new users by setting up accounts and providing initial training.
Respond promptly to service requests and prioritize tasks based on urgency.
Requirements
Proven experience in desktop support or a similar technical role.
Strong proficiency in Google Suite applications.
Solid knowledge of Microsoft Windows operating systems.
Ability to troubleshoot hardware and software issues effectively.
Excellent communication skills to interact with faculty and staff.
Strong organizational skills to manage multiple tasks simultaneously.
Familiarity with IT policies and best practices.
Ability to work independently and collaboratively within a team environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.