Senior Systems Engineer

Overview

$Depend on Experience
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - possible exten(s)ion
50% Travel

Job Details

Job role - Senior Systems Engineer
Location: Hybrid - Lansing , MI - Local candidates ONLY (must be located within 2 hours of Lansing, MI) - Will need to be onsite from day 1, two days a week.
Duration: 12+ Months with possible extension

Full Job Description Attached

Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Top Skills & Years of Experience:

  • Cisco Unified Contact Center Express (UCCX): 5+ years
  • Cisco Unified Communications Manager (CUCM): 5+ years
  • Cisco Unity Connection (CUC): 5+ years

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