Overview
On Site
$60,000 - $70,000
Full Time
Skills
Audiovisual
Data Link Layer
Laptop
Microsoft Windows
Mobile Device Support
Network
Physical Layer
Mac
Job Details
Job Title: Desktop Support - Level 2
Location: New York, NY
Description:
IT Support experience L1/L2
Working knowledge of Windows 10
4+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.
Strong troubleshooting skills
Install, configure, and troubleshoot laptops, PC s, and MAC s.
Mobile device support experience is a plus
Strong communications, troubleshooting and team playing skills
Ability to work in a fast-paced and dynamic environment
Service-Now knowledge is a plus
Great phone skills and ability to work with remote users
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