Overview
Skills
Job Details
Sr Salesforce Sales Cloud/Service Cloud Consultant
Remote/New Jersey
Top 3 skills:
1. Sales Cloud/Service Cloud
2. Integration and Data Migration Projects
3. Mergers and Acquisitions projects
Job Description & Requirements: -
Conduct analysis, design, evaluation, modification, testing and implementation of Order and Inventory Management system based on Salesforce.com platform.
- Lead the analysis and business requirements gathering to develop detailed functional requirements, clearly stating project scope for Order and Inventory management projects.
- Act as liaison between business units and Project Team in all areas of development, support and enhancements.- Conduct and lead business requirements workshops.
- Interact daily with business units and business owners to understand business processes and key requirements, proactively work to resolve client issues.
- Gather, create and document current and future business process flows.- Create clear, concise and complete functional specifications & requirements documents.
- Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
- Perform application Salesforce.com configuration, testing and evaluation to ensure quality and consistency.
- Apply deep functional knowledge of Salesforce systems to customer needs and requirements.
- Develop conversion and system implementation plans.- Recommend changes in configuration, maintenance, and standards.
- Train user personnel in the use of the system.- Manage change communication and coordinate end-user training for system implementations.
- Identify current data gaps.- Prepare and analyze data conversion requirements.- Define system interface requirements.
- Work directly and effectively with client implementation team.
Skill and Experience Requirements:
- 8+ years of experience in the field of Order and Inventory management and CRM Systems.
- Experience with OM/Inventory management projects as BA is preferable.
- 5+ years of experience as a functional analyst on Salesforce systems, with a strong focus on implementations. Demonstrated successful track record with Salesforce system implementations is desirable.
- Salesforce.com Sr. Administrator Certification.- Excellent troubleshooting, analysis and problem-solving skills.- Ability to effectively prioritize and escalate issues as required.
- Excellent written, presentation and verbal communication skills.- Detailed, organized, and results-oriented.- Ability to multi-task and perform effectively under pressure.
- Bachelor s degree in computer science, Engineering, Business or closely related field or equivalent experience.
- Ability to work effectively in a fast paced, high energy, team-oriented environment.
Best Regards,
Praveen