Technical Integration Business Analyst

🎯 Position Summary

We are seeking a seasoned Technical Integration Business Analyst with strong experience in gathering requirements, analyzing business processes, and driving integration solutions across enterprise applications. The candidate will play a key role in bridging business needs with technical teams, ensuring seamless integration between platforms and delivering scalable solutions.

🛠️ Key Responsibilities

• Collaborate with stakeholders to gather, document, and validate business requirements.

• Translate business needs into functional and technical specifications for integration projects.

• Work closely with developers, architects, and QA teams to ensure successful delivery.

• Support integration between CRM, ERP, and cloud platforms (e.g., Salesforce, Workday, Google Cloud Platform, or similar).

• Conduct gap analysis, impact assessments, and propose process improvements.

• Prepare user stories, workflows, and data mapping documents.

• Facilitate UAT, training, and post‑implementation support.

📌 Required Skills & Experience

• 6–7 years of experience as a Business Analyst with focus on system integration.

• Strong knowledge of API integrations, middleware, and data flows.

• Hands‑on experience with Salesforce, Workday, or other enterprise systems.

• Excellent skills in requirements gathering, documentation, and stakeholder communication.

• Familiarity with Agile/Scrum methodologies.

• Strong analytical and problem‑solving abilities.

• Ability to work onsite in Pleasanton, CA and collaborate with cross‑functional teams.

✅ Preferred Skills

• Experience with cloud platforms (Google Cloud Platform, AWS, Azure).

• Knowledge of contact center integrations or workflow automation.

• Exposure to SQL, data analysis, or reporting tools.

🎯 Ideal Candidate

A proactive BA who can bridge business and technical teams, ensure smooth integrations, and deliver clear documentation while managing multiple stakeholders onsite.