Overview
Skills
Job Details
Job Title: BizOps Specialist Marketplace Operations
Department: Marketplace Team (Reports to Marketplace Management within Engineering)
Role Overview:
The BizOps Specialist will support Marketplace operations by ensuring backend platform data and processes are accurate and up-to-date. This role requires close collaboration with engineering, data, and partner marketing teams to maintain smooth operations and handle ad hoc requests from multiple stakeholders.
Key Responsibilities:
Update merchant feeds, deals, and other platform data.
Manage and prioritize incoming tickets and requests from engineering, partner marketing, and other teams.
Execute regular scheduled updates (e.g., weekly feed updates, schedule updates).
Act as a liaison between Marketplace Ops, Marketplace Engineering, and Marketplace Analysts.
Collaborate cross-functionally to troubleshoot and resolve operational issues.
Work independently with minimal mentorship and adapt to new processes or SOPs.
Required Skills & Attributes:
Strong cross-functional collaboration and communication skills.
Organizational skills to manage tasks, tickets, and schedules effectively.
Ability to work independently, problem-solve, and adapt to new processes.
Attention to detail for operational accuracy.
Nice-to-Have / Relevant Experience:
Previous experience with operations or supporting marketplace platforms.
Familiarity with data feeds, backend processes, or operational tools.