ServiceNow Developer

  • Phoenix, AZ
  • Posted 6 days ago | Updated 6 days ago

Overview

Hybrid
$90,000 - $130,000
Full Time

Skills

servicenow
service now
SNOW
CMDB
Configuration Management Database
ITSM
ITOM
asset management
discovery
service mapping
javascript
glide API
flow designer
CI classes

Job Details

Title: ServiceNow Developer / Engineer CMDB Focus
Contract Duration: 6 months Contract to Hire or FTE options
Pay Rate: $40 $50/hr; 90k-130k
Location: Greater Phoenix Area (Hybrid)

Position Overview

We are seeking a skilled ServiceNow Developer / Engineer with hands-on experience in the Configuration Management Database (CMDB) to join a dynamic IT team. This role focuses on designing, configuring, and optimizing CMDB-related solutions to improve data accuracy, automate discovery, and support IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.

The position is contract-based for 6 months, with hybrid work options in the Greater Phoenix area.

Key Responsibilities

  • Design, develop, and implement ServiceNow solutions, with a focus on CMDB, Discovery, and Service Mapping.

  • Integrate CMDB data with ITSM, ITOM, and Asset Management modules to enhance operational efficiency.

  • Configure identification and reconciliation rules, CI classes, and relationship models.

  • Develop and maintain automation scripts using JavaScript, Glide APIs, Flow Designer, and Orchestration tools.

  • Conduct CMDB audits, data analysis, and reconciliation to ensure data integrity.

  • Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.

  • Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.

  • Support platform upgrades, patching, and continuous improvement initiatives.

  • Participate in Agile ceremonies including sprint planning, demos, and retrospectives.

Required Skills & Experience

  • 3+ years of hands-on ServiceNow development or engineering experience.

  • Strong understanding of CMDB structure, CI relationships, and Discovery patterns.

  • Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.

  • Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.

  • Knowledge of Discovery, MID Server configuration, and integration protocols (REST, SOAP, JDBC, etc.).

  • Ability to create technical documentation and solution design specifications.

Why This Role is a Great Opportunity

  • Work with a fast-growing enterprise IT team on critical ServiceNow projects.

  • Collaborate directly with architects and delivery leads on enterprise-level initiatives.

  • Gain exposure to multiple ServiceNow modules and integration scenarios.

  • Hybrid work arrangement in the Greater Phoenix area.

  • Competitive contract pay and opportunity to extend or convert to longer-term engagement.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.