Overview
Hybrid
$100,000 - $120,000
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Agile
Communication Planning
Budget
Change Management
Cisco
Collaboration
Communication
Effective Communication
IT Operations
IT Service Management
Leadership
Management
Microsoft
Migration
Onboarding
Organizational Change Management
PMP
PRINCE2
Project Management
Stakeholder Engagement
Stakeholder Management
Training
Unified Communications
VoIP
WebEx
Job Details
Need
- Technical knowledge of Cisco Call Manager, VoIP protocols, Microsoft Teams, Zoom, or other unified communication platforms.
- Experience with organizational change frameworks (e.g., Prosci, ADKAR).
- Background in IT service delivery or infrastructure projects.
- Should be ExIBMer
Job Summary:
We are seeking an experienced Cross-Functional Project Manager with a strong technical background in voice and collaboration tools. The ideal candidate will have a proven track record in managing enterprise-level projects across departments, implementing change management strategies, and driving user adoption through effective communication and stakeholder engagement.
Key Responsibilities:
- Lead and manage cross-functional projects involving voice and collaboration technologies across multiple business units.
- Collaborate with stakeholders including IT, operations, and business teams to gather requirements and define project scopes and timelines.
- Oversee the implementation, upgrade, or migration of voice systems (e.g., VoIP, Cisco Call Manager) and collaboration tools (e.g., MS Teams, Zoom, WebEx).
- Drive change management initiatives to ensure successful adoption of new tools and technologies.
- Develop and execute comprehensive communication plans for end users and stakeholders.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure on-time, within-budget delivery.
- Provide regular updates to leadership and project sponsors regarding milestones, challenges, and outcomes.
- Create training materials and lead user onboarding sessions to facilitate smooth transitions.
Required Skills and Qualifications:
- 5+ years of experience in project management, preferably within IT or Unified Communications.
- Hands-on experience with voice and telephony systems and modern collaboration platforms.
- Strong cross-functional leadership and stakeholder management skills.
- Experience with change management methodologies and driving end-user adoption.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects in a fast-paced, dynamic environment.
- PMP, PRINCE2, or Agile certifications are a plus.
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