Principal, Desktop Engineering

***Hybrid, 3 days onsite, 2 days remote***

***We are unable to sponsor as this is a permanent full-time role***

A prestigious company is looking for a Principal, Desktop Engineering. This principal will focus on end user experience, Vmware, Virtual desktops, automating processes, O365, etc. They will also need to have experience with PowerShell/python scripting, DevOps, and Terraform.

Responsibilities:

• Develop and implement engineering solutions for the desktop environment
• Packages application deployments for end-user environment using VMware AppStacks and similar technologies
• Create technical specifications and architectural designs for complex solutions
• Preserves end user profile settings virtual desktop environments
• Troubleshoots application installation, performance, and runtime issues within the desktop environments
• Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation
• Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment
• Automate processes in the end-user experience space
• Maintains and troubleshoot Office 365 environment
• Troubleshoots production problems related to desktop and mobile software applications
• Addresses problems of systems integration, compatibility, and multiple platforms
• Assists in the evaluation and recommendation of application software packages, application integration and testing tools
• Remove barriers and obstacles from end-user technology to enable the business
• Provides tactical and strategic input on the overall End User experience
• Provides on-call support according to assigned schedule
• Documents changes, policies and procedures and drawings
• Provide technical expertise and guidance to the engineering team
• Mentor members of the Desktop Engineering team

Qualifications:

• Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience
• Minimum 5 years of experience in desktop engineering or end-user computing roles
• Minimum 3 years of experience in desktop engineering or end-user computing roles
• Ability to serve as the highest-level technical escalation point for complex issues
• Demonstrated expertise in desktop engineering architecture and design
• Experience supporting Windows desktop operating system environments
• Experience deploying applications across enterprise desktop workstations using modern tools
• Experience with a scripting language (PowerShell, Python, Terraform, etc.)
• Minimum of 3+ years of experience with desktop management solutions
• Minimum of 3+ years of experience with O365
• Desktop Application Troubleshooting
• Experience operating in a DevOps culture