Overview
Skills
Job Details
KLC Consulting, Inc.
Requirement for: IT Knowledge Engineer/ Consultant- Tallahassee, FL
Contact: Maggie Manning: ,
End Client: Department of Financial Services, Division of Accounting and Auditing, 101 E. Gaines Street, Tallahassee, FL 32301
Due Date: July 8, 2025 by Noon EST
Anticipated Start: 8/4/2025
All onsite work will be performed at the Department of Financial Services, Division of Accounting and Auditing, Fletcher Building, 101 East Gaines Street, FL 32301, unless other specified.
Background: The Department needs staff augmentation services for the Division of Accounting and Auditing (Division) for the acquisition of one (1) or more Knowledge Engineer (Job#: 4000) to support the Division s implementation of Florida PALM, as described in the SOW. Although the project is a multiyear effort, the term of this agreement will end on the date specified.
The Chief Financial Officer (CFO) is identified as the chief fiscal officer and designated agency head for the Department by Article IV, 4(c), of the Florida Constitution (Fla. Const.) and Chapter 17, section 17.001 and Chapter 20, section 20.21(1), Florida Statutes (F.S.). Section 215.94, F.S., identifies the Department as the functional owner of the Florida Accounting Information Resource Subsystem (FLAIR) and the CFO as the functional owner of the Cash Management Subsystem (CMS). FLAIR and CMS perform various financial and cash management functions. The systems support the business aspects of the Department s Division of Accounting and Auditing (A&A), Division of Treasury (Treasury), and State agency financial accounting. In accordance with Proviso Section 6, Line 2340A of the 2014 General Appropriations Act (GAA), the Florida PALM Project (Project), formerly known as the FLAIR and CMS Replacement Project, will replace the existing FLAIR and CMS systems with a single, integrated FMS, known as Florida PALM. Because Florida PALM is replacing the State s accounting system, the testing effort is critical to overall project success.
The Division is the functional owner of the accounting and payroll processes within the accounting system. The Florida PALM project is responsible for managing and leading testing of system and technical requirements, basic system testing, interface testing, and end-to-end testing of Florida PALM. The Division will collaborate with the Project, Agencies, and enterprise partners to conduct interface testing and end to end testing of enterprise business systems (e.g., PeopleFirst), external third-party systems (banks and providers) and Division specific User Acceptance Testing (UAT).
The Contractor must support the Division to prepare for, manage, and complete testing activities and preparing for the implementation of the Financials and HCM modules.
Responsibilities
Knowledge Engineer (Job#4000). The Contractor, through the Contractor Representative it provides, shall perform the following tasks as necessary as assigned by the Department s Contract Manager to support the Division in confirming and adopting Florida PALM payroll processes:
- Testing Support:
- Preparing for and completing user acceptance and parallel testing of Florida PALM business processes in conjunction with the Florida PALM project, People First project, and the Divisi
- Reviewing and understanding Florida PALM functional designs to confirm statewide payroll processes are functioning as expected and validating calculatio
- Working with Division and UAT support team to document testing results and resolve all issu
- Business Process Changes Support:
- Understand current and future processes and evaluate change impacts based on business process models and Project documentati
- Providing HCM and payroll business processes subject matter expertise to the Division during working sessions with the Florida PALM project.
- Providing subject matter expert recommendations and alternate business solutions to Florida PALM business processes to better meet the Division n
- Reviewing Division payroll data needs and supporting and documenting the creation of PeopleSoft queries to meet those nee
- Reviewing and preparing desk procedures, job aids, and learning tools (e., manuals) to support the Division and agency personnel in performing Florida PALM payroll activities.
- Preparing the Division to identify and adapt to the business process changes with Florida PALM.
- Collaborating with the Division Training Team to provide knowledge transfer on HCM processes for Division and Agency user
- Project Management Support:
- Identifying Division risks associated with the business process changes and recommending solutions (g., business process changes, policy updates).
- Use and share Enterprise Resource Planning (ERP) lessons learned and best practices with the Division that may promote efficiency and help to identify and mitigate potential ri
- Identifying and recording business process change impacts (g., policy changes, business process updates) and working through solutions with the Division.
- Managing tasks associated with this effort.
- Coordinate activities with Division resources responsible for transitioning the Division to Florida PAL
- Collaborating with the Division to develop policy, communications, and training for the Division s customer
- Assist the Division with conversion and cutover planning and executi
Content of Resumes
Resume / Responses must include:
- The full, legal name of the proposed Consultant.
- The Consultant s resume (consisting of no more than three (3) pages and including the Consultant s educational qualifications), demonstrating fulfillment of the minimum qualifications
- The Skills Matrix. The Department will reject a Response that fails to include responses to the Mandatory Qualifications and Preferred Qualifications for a Consultant.
- Pre-Screening References
- One of the following statements:
- The Consultant will be or anticipates being otherwise employed during the term of the PO. or
- The Consultant does not anticipate being otherwise employed during the term of the PO.
- Exhibit E, Resume Self-Certification Form, completed by the Consultant.
Education and Skills Matrix
Required Qualifications | ||
Knowledge Engineer | ||
Bachelor s or Master s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. |
| Yes or No and Provide the years of experience for each candidate |
A minimum of 7 years of IT and business/industry work experience. |
| Yes or No and Provide the years of experience for each candidate |
Experience with document management, groupware, relational database systems, data warehouse and data mining, Web and systems analysis/development. |
| Provide the years of experience for each candidate |
Experience with PeopleSoft HCM module. |
| Provide the years of experience for each candidate |
Experience with User Acceptance Testing (UAT). |
| Provide the years of experience for each candidate |
Managing the day-to-day operations. |
| Provide the years of experience for each candidate |
Ensuring the quality and timely completion of projects or services. |
| Provide the years of experience for each candidate |
Providing technical and subject matter expertise in fulfillment of Customer SOWs. |
| Provide the years of experience for each candidate |
Participating as a senior team member providing high-level consulting services. |
| Provide the years of experience for each candidate |
Planning, organizing, and executing tasks in successful delivery of projects or services. |
| Provide the years of experience for each candidate |
Developing and defining strategic visions. |
| Provide the years of experience for each candidate |
Planning, directing, controlling, scheduling, coordinating, and organizing management of tasks. |
| Provide the years of experience for each candidate |
Providing Customer interface in fulfillment of Customer SOWs. |
| Provide the years of experience for each candidate |
Possessing authority and responsibility for the execution of Customer SOWs. |
| Provide the years of experience for each candidate |
Planning, organizing, and overseeing all subordinate work efforts. |
| Provide the years of experience for each candidate |
Ensuring quality standards and work performance on Customer SOWs. |
| Provide the years of experience for each candidate |
Organizing, directing, and managing support services. |
| Provide the years of experience for each candidate |
Applying administrative, consultative, and technical expertise in fulfillment of Customer SOWs. |
| Provide the years of experience for each candidate |
Planning, organizing, executing, and controlling project tasks in successful delivery of projects or services. |
| Provide the years of experience for each candidate |
Interfacing with Customer on a day-to-day basis to ensure timely delivery of project or services. |
| Provide the years of experience for each candidate |
Applying a broad set of management skills and technical expertise as a project leader. |
| Provide the years of experience for each candidate |
Providing solutions through analysis. |
| Provide the years of experience for each candidate |
Directing subordinates in the completion of tasks orders. |
| Provide the years of experience for each candidate |
Organizing, directing, and managing support services. |
| Provide the years of experience for each candidate |
Assigning tasks and overseeing projects or other services under the Customer SOWs. |
| Provide the years of experience for each candidate |
Directing activities in fulfillment of Customer SOWs. |
| Provide the years of experience for each candidate |
Training Customer personnel through formal classroom courses, workshops or seminars. |
| Provide the years of experience for each candidate |
Highly proficient in both spoken and written English. |
| Yes or No |
Communications support for training, agency engagements, and information sharing with stakeholders. |
| Provide the years of experience for each candidate |
Change Management. |
| Provide the years of experience for each candidate |
Project Management of projects associated with this effort. |
| Provide the years of experience for each candidate |
Completing testing of proposed solutions as implemented. |
| Provide the years of experience for each candidate |
Working through testing defects. |
| Provide the years of experience for each candidate |
Reporting and understanding retesting requirements. |
| Provide the years of experience for each candidate |
Preferred Qualifications | ||
Able to work onsite in Tallahassee, Florida. |
| Yes or No |