Sentinel CyberArk JIT Access & Process Improvement TPM

  • Overland Park, KS
  • Posted 7 days ago | Updated 17 hours ago

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6+ Month(s)

Skills

CyberArK

Job Details

Role: Sentinel CyberArk JIT Access & Process Improvement TPM

Location: Overland Park or Frisco TX Day 1 ONSITE

Job Description:

Key Responsibilities:

  • End-to-End Product Ownership: Lead the vision, roadmap, and execution of complex cross-platform solutions related to JIT access and CyberArk ticketing.
  • Drive the integration of CyberArk EPM with ServiceNow, including:
    • Automating JIT privilege elevation requests.
    • Enabling ticket-based elevation approvals.
    • Aligning EPM tasks with ITSM workflows.
  • Process Optimization: Collaborate with automation teams to design and implement efficient ServiceNow flows and access request mechanisms.
  • Stakeholder Engagement: Partner with internal teams (EPM, Engineering, Architecture, Security) and external stakeholders to understand current pain points and identify opportunities for innovation.
  • Data-Driven Decision Making: Analyze qualitative and quantitative data to inform product direction, assess ROI, and prioritize investments.
  • Technical Collaboration: Work with development and architecture teams to address technical debt, production defects, and long-term scalability.
  • Metrics & Reporting: Develop KPIs to track product health, adoption, and performance.
  • Training & Enablement: Support the creation of training materials and adoption tools to ensure successful rollout and usage of new processes.

Qualifications:

  • 5+ years of experience in process improvement, technical product management, or related roles.
  • Strong understanding of CyberArk, ServiceNow, and JIT access workflows.
  • Proven experience working with automation teams and enterprise platform management (EPM).
  • Expertise in cross-functional team leadership.
  • Excellent communication skills with the ability to influence at VP level and below.
  • Strong analytical skills with experience in cost-benefit analysis, ROI, and NPV modeling.
  • Passion for customer-first design and continuous improvement.

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