Sr. Project Manager

Overview

Hybrid
$160,000 - $180,000
Full Time
No Travel Required

Skills

Project Manager
Application Development Background
Lead Project Manager
PMP

Job Details

VP Project Management

Location: Melville, NY

Full time

Need a hands-on senior Project Manager to lead the team (7 project managers). The VP PM will lead and guide the team and roll up their sleeves and manage projects themselves. Ideally should come from the app dev background (SaaS).

Summary:

We are seeking a strategic, results-driven VP Project Management to lead and scale our project management function across the organization. This senior leadership role is instrumental in shaping and executing the delivery of products and solutions for enterprise customers. The ideal candidate will have a proven track record in delivering complex enterprise customer software solutions, driving cross-functional alignment, and establishing project governance in fast-paced technology environments. The VP of Project Management is the senior leader responsible for driving the successful implementation of solutions, ensuring delivery excellence, and customer satisfaction. The ideal candidate has a strong background in project management, excellent client-facing skills, and experience managing complex implementations, ensuring smooth execution without requiring deep technical involvement.

Functions:

  • Leadership & Strategy: Develop and execute the project management strategy aligned with company objectives; Drive a culture of accountability, collaboration, and continuous improvement.
  • Project Portfolio Oversight: Manage customer project portfolio, including scoping, prioritization, planning, resource allocation, risk management, and milestone tracking; Define and enforce project management standards, tools, and methodologies.
  • Stakeholder Engagement: Partner closely with Professional Services Leadership, Product, Support, Account Management, and Executive teams to align project goals and timelines; Serve as a key escalation point for customer project issues and ensure timely resolution; Communicate project status, risks, and outcomes to senior leadership and external stakeholders.
  • Operational Excellence: Establish KPIs and performance metrics for project execution and team effectiveness; Track key metrics including time-to-value, implementation success rates, and customer satisfaction (CSAT); Lead regular project delivery and post-completion reviews to ensure accountability and continuous improvement.
  • Team Development: Recruit, train, and develop a global team of project directors and managers; Foster a culture focused on delivering measurable customer outcomes, collaboration, accountability, and excellence; Create career paths and development plans to support talent growth and retention.

Required Skills, Education, and Experience

  • Bachelor s degree in business, Project Management, or a related field. Master s degree preferred.
  • PMP certification is highly desired.
  • Experience in project management, preferably in process implementation or client services.
  • Exceptional communication, organizational, and problem-solving skills.
  • Strong yet flexible execution focus with attention to detail and a results-driven mindset.
  • Ability to manage multiple priorities in fast-paced, deadline-driven environments.
  • Willingness to travel when required.

Competencies:

  • Problem Solving/Analysis.
  • Strategic Thinking.
  • Results Driven with Strong Execution Focus.
  • Technical and Market Knowledge.
  • Process Management and Optimization.
  • Self-motivated, independent thinker.
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