Systems Administrator

Overview

On Site
Depends on Experience
Full Time

Skills

Windows Server
Meraki
networking
server

Job Details

Encore Talent Solutions is currently seeking a Systems Administrator for a full time position located in Lebanon, OH. This position will be located onsite in the Lebanon office 5 days a week.

Job Description

Works with users to troubleshoot a wide range of software, hardware and performance issues in the IT Infrastructure. Configures and maintains IT resources to ensure performance and uptime. Learns and implements new technologies to help improve various functions within the organization.

Key Responsibilities

Monitor and support security applications

  1. Cisco Duo (MFA)
  2. Carbon Black (Endpoint Protection)
  3. Mimecast (Email Security)
  4. 3rd Party MDR Liaison

Works with users to troubleshoot wide range of software and hardware issues

  1. Windows 11 Computer/Laptop/Tablet
  2. Windows Server 2016-2022
  3. Virtual Desktops/Servers (HyperV, VMware, Scale)
  4. Microsoft Office 365
  5. Microsoft Teams VoIP

Networking:

  1. Maintains, monitors, and troubleshoots network performance
  2. Cisco Meraki Firewalls, Switches, and Access points
  3. Monitors and maintains site to site VPN connection through Meraki
  4. Installs and configures client VPN connections
  5. Fortifies network infrastructure installs, maintains security configuration improvements to prevent unauthorized access into IT infrastructure
  6. Monitor and maintain the On-premise Production and Backup/DR Server and Storage Infrastructure.
  7. Provide local administration services for corporate Infrastructure tools like Office365, MS Azure Active Directory, DUO MFA, Intune MDM, etc.
  8. Project support, Documentation of implementations and user training guides, R&D of technology advancements applicable to the technical architecture.
  9. Resolving support requests within ticketing software (Atera).
  10. Help support the IT department when needed.

Required Qualifications:

  • Knowledge of Windows Server 2016 and up, on-prem and hybrid Active Directory configuration, DNS, GPOs, etc.
  • Good understanding of Microsoft 365 applications (e.g. Outlook, Teams, SharePoint, OneDrive, Intune, AutoPilot, etc.).
  • Certifications in IT/Networking a plus (A+, Network+, Security+, CCNA, ITIL)
  • Strong knowledge of Networking Fundamentals (Cisco Meraki a plus).
  • Experience working with 3rd party MDR solutions
  • Strong knowledge of Virtual Server/Hypervisor technology preferred.
  • Strong troubleshooting skills and ability to find answers to problems through research.
  • Personal and professional skills development.
  • Strong verbal and written communication skills.
  • Ability to work with 3rd party providers to troubleshoot and resolve infrastructure issues.
  • Ability to multi-task and quickly react to situations that may arise.

Education and Experience:

  • BS in IT related discipline or equivalent work experience.
  • Minimum of 5 years of experience of progressive IT responsibility in a business environment.

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.