Overview
Skills
Job Details
HI,
This is shipra and I’m a professional Recruiter with VLink. I saw your resume on one of the leading jobs portals and would like to discuss the below job details.VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work® Certified™' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink’s work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.
Job Title: ServiceNow Developer - Legal Service Delivery (LSD)
Location: Remote
Employment Type: Contract
ServiceNow Developer - Legal Service Delivery (LSD)
Key Responsibilities
. Deliver Legal Service Delivery module implementations, emphasizing OOB functionality.
. Partner with business and technical stakeholders to translate requirements into scalable ServiceNow solutions.
. Perform fit-gap analysis to determine configuration vs. customization needs, ensuring all customizations are formally approved.
. Develop, configure, and maintain ServiceNow components such as Flows, UI Policies, Business Rules, Client Scripts, and Integrations.
. Work with ServiceNow Architects and the Platform Owner to enforce development standards, governance, and reusability.
. Create and maintain technical documentation, including design specifications, test plans, and deployment instructions.
. Provide technical leadership and mentoring to junior developers.
. Support ServiceNow upgrades, testing, and release management to maintain platform stability.
. Ensure system performance, scalability, and maintainability across implemented solutions.
Required qualifications to be successful in this role
. 5+ years of ServiceNow development experience, including implementing legal service delivery.
. Proven record of delivering OOB-first ServiceNow implementations.
. Strong understanding of ServiceNow architecture, scripting (JavaScript/Glide), and integration approaches (REST/SOAP, MID Server).
. Experience with Flow Designer, Integration Hub, and Scoped Applications.
. Knowledge of ServiceNow security, ACLs, and roles.
. Excellent problem-solving, analytical, and stakeholder engagement skills.
Certifications:
. ServiceNow Certified System Administrator (CSA) – required.
. Applicable Implementation Specialist
Preferred Skills
. Experience in Agile / DevOps delivery environments.
. Knowledge of ITSM, ITOM, or other ServiceNow modules.
. Experience using Automated Test Framework (ATF).
. ServiceNow Certified Application Developer (CAD) certification preferred.
Warm Regards,
Shipra Gupta
Sr. Technical Recruiter