IT Project Manager

Overview

On Site
BASED ON EXPERIENCE
Contract - W2

Skills

IT PROJECT MANAGER
PUBLIC SAFETY

Job Details

DPP is seeking an IT Project Manager for an opportunity in Cedar Rapids, Iowa.

Work arrangement:
  • Flexible onsite in Cedar Rapids
  • W2 position; 12 months
Position description:
  • The IT Project Manager will lead the full lifecycle implementation of a mission-critical Public Safety Software System.
  • This major initiative includes the replacement of the Computer-Aided Dispatch (CAD), Records Management System (RMS), and Jail Management System (JMS) serving law enforcement, fire, and emergency services.
  • The successful candidate will be responsible for driving this multi-agency, multi-year effort from planning through implementation and stabilization.
  • This high-impact role requires technical competence, organizational discipline, and the ability to collaborate across jurisdictions including Police, Fire, Sheriff s Office, and IT as well as with vendor partners.
  • This is a rare opportunity to help modernize critical infrastructure that directly supports the safety and wellbeing of the Cedar Rapids community. If you are a results-driven professional passionate about public service and technology, we encourage you to apply.
Responsibilities:
Lead the end-to-end implementation of new public safety systems, including:
  • Managing the Request for Proposal (RFP) process from planning through vendor selection.
  • Partnering with a third-party consultant to develop detailed technical and functional requirements.
  • Ensuring alignment between business processes and system capabilities requiring a keen eye for business workflows and the ability to translate operational needs into clear technology expectations.
  • Develop and manage comprehensive project plans including timelines, budgets, deliverables, risks, and communication strategies.
  • Coordinate with diverse stakeholder groups, including public safety leadership, dispatch teams, jail staff, city/county IT, legal, procurement, and external vendors.
  • Facilitate the definition of system requirements, workflows, integrations, and success metrics based on stakeholder input and industry standards.
  • Manage interdependencies between RMS, JMS, and CAD modules, including interfaces with state and federal systems (e.g., NCIC, NIBRS).
  • Oversee change management efforts, including communication, end-user training, go-live readiness, and post-implementation support.
  • Monitor performance indicators and escalate issues proactively to ensure on-time, on-budget delivery with minimal operational disruption.
  • Ensure proper documentation, reporting, and compliance with CJIS security standards and public safety data requirements.
Required education:
  • Bachelor's degree in Information Technology, Public Administration, Criminal Justice, Business, or related field
Minimum required knowledge, skills, and abilities:
  • 5+ years of project management experience with complex software or enterprise system implementations.
  • Demonstrated success managing large-scale, cross-departmental or multi-agency projects, preferably in the public sector.
  • Familiarity with public safety operations, including dispatch, incident reporting, and detention workflows.
  • Proficient in Microsoft Project, SharePoint, Teams, and Office/M365 tools.
  • Experience managing third-party vendors and software integrators.
Preferred qualifications:
  • PMP and/or ITIL certification are highly desirable.
  • Previous experience implementing CAD/RMS/JMS platforms (e.g., Hexagon, Tyler, CentralSquare, Spillman (Motorola), etc.).
  • Familiarity with CJIS compliance, NCIC requirements, and incident-based reporting standards.
  • Experience using Smartsheet as a project management platform or demonstrated ability to quickly adopt new tools (Smartsheet is the City's preferred PM tool).
  • Ability to thrive in high-pressure environments requiring calm, confidence, and clarity.
  • Skilled in translating technical concepts for non-technical stakeholders.
Special qualifications:
  • Must pass local law enforcement background check prior to employment.
  • Must obtain NCIC certification within 3 months of hire (training provided).
  • Must be available for occasional off-hours coordination tied to cutovers, testing, and public safety operational windows.
Work schedule:
  • The anticipated project duration is 18-30 months.
  • The position offers some hybrid work flexibility, but onsite presence will be required as dictated by the project phase, including workshops, vendor demos, stakeholder meetings, testing, and go-live support. There may be periods where onsite attendance is expected five days per week. Candidates must be able to reliably commute to Cedar Rapids as needed.
Interested? Learn more:
Click the apply button or contact our recruiter Kinleney at to learn more about this position (#25-00458).

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

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