IT Process Analyst Sr

This contractor will be working within the Planview Connected Solution and Planview Portfolios. Responsible for developing, coordinating, facilitating and implementing moderately complex processes and/or process improvements. They will analyze business, services, and/or platforms in order to make improvements to moderately complex processes and Planview configurations.

- Facilitation of process meetings

- Recommends changes for continuous process improvements and optimization

- Conducts research of potential process improvements and analyzes data to develop and make recommendations for process solutions

- Coordinates the implementation and maintenance of processes and toolsets

- Conducts post-implementation reviews and utilizes metrics to determine success of new or enhanced processes.

- Will help to facilitate resource planning while projects are in early planning phase

- Provide weekly updates on progress for assigned work

- Bachelor's Degree of higher in a Business or Technical discipline (e.g., Computer Science, Software Engineering, Math) and a minimum of four years of work experience in technical infrastructure, IT Process design/process improvement or IT Project Management positions.

- In lieu of a Bachelor's degree, a minimum of six years of related work experience in technical infrastructure, IT Process design/process improvement or IT project management positions.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.