business analyst ServiceNow @ Connecticut:

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Scrum
agile
DOCUMENTATION
scripting
Servicenow
GOVERNANCE
JIRA
ITIL
azure devops
GATHER REQUIREMENTS
IT Infrastructure Library
Configuration Management Database
IT Service Management
IT Operations Management

Job Details

Position: ServiceNow Developer with experience on Integration/Implementaion ITSM/ITOM and Business Analysis

Location:- Connecticut ( hybrid onsite role )

Duration:-Long contract

Responsibility:-

  • 10 years of experience as a Business Analyst, with at least 5 years in ServiceNow-focused roles.
  • Deep knowledge of ServiceNow modules including ITSM (Incident, Change, Problem, Request), CMDB, and Service Catalog.
  • Strong understanding of ITIL frameworks and how they apply within ServiceNow.
  • Proven ability to gather requirements and convert them into detailed user stories or BRDs/FRDs.
  • Hands-on experience with Agile/Scrum methodologies and tools such as JIRA or Azure DevOps.
  • Exceptional communication, documentation, and stakeholder management skills.
  • ServiceNow certification (CSA, CIS-ITSM, or other) is highly desirable.

Nice to Have:

  • Exposure to modules like HRSD, CSM, or ITOM.
  • Familiarity with scripting concepts or working knowledge of Flow Designer.
  • Experience in large enterprise environments with complex governance models.
Thanks,
Saurabh Mishra | VBeyond Corporation
Direct Number
Note: VBeyond is fully committed to Diversity and Equal Employment Opportunity.
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