Overview
On Site
USD 175,000.00 - 200,000.00 per year
Full Time
Skills
Roadmaps
Help Desk
Cloud Computing
IT Operations
Scalability
Problem Management
Reporting
Cyber Security
Regulatory Compliance
Operational Efficiency
Management
Vendor Relationships
Mentorship
Collaboration
IT Infrastructure
Computer Hardware
Backup
Data Integrity
Recovery
Cisco
Computer Networking
IT Service Management
KPI
Service Delivery
Communication
Leadership
Emerging Technologies
Innovation
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced Senior Director of IT Infrastructure to oversee and drive the strategic development of our organization's technology landscape. Based in Fulton, Maryland, this role focuses on leading enterprise-wide infrastructure services and ensuring alignment with business objectives to support digital transformation initiatives. The ideal candidate will bring a strong background in IT operations and a proven ability to implement scalable, reliable, and secure solutions.
Responsibilities:
Develop and execute a comprehensive IT infrastructure roadmap that aligns with organizational goals and digital transformation efforts.
Oversee critical technology services, including Help Desk, Networking, Cloud solutions, Cybersecurity, and IT Operations.
Collaborate with executive leadership and stakeholders to ensure infrastructure strategies support overall business priorities.
Manage day-to-day IT operations to ensure performance, reliability, and scalability of enterprise systems.
Implement best practices for IT service management, including incident, change, and problem management.
Define, monitor, and report on KPIs and SLAs to maintain high standards of service delivery.
Lead efforts to enhance cybersecurity measures and ensure compliance with industry standards.
Drive innovation by evaluating emerging technologies and recommending solutions to improve operational efficiency.
Establish and manage vendor relationships to optimize service delivery and cost-effectiveness.
Provide leadership and mentorship to IT teams, fostering growth and collaboration.
Requirements
Minimum of 5 years of experience in IT infrastructure leadership roles.
Expertise in deskside support, computer hardware, and deployment processes.
In-depth knowledge of backup technologies to ensure data integrity and recovery.
Proficiency in Cisco technologies, including networking and security solutions.
Strong understanding of IT service management best practices and methodologies.
Proven ability to define and track KPIs and SLAs for service delivery excellence.
Exceptional communication and leadership skills to guide teams and influence stakeholders.
Ability to evaluate and implement emerging technologies to drive innovation and operational improvements.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced Senior Director of IT Infrastructure to oversee and drive the strategic development of our organization's technology landscape. Based in Fulton, Maryland, this role focuses on leading enterprise-wide infrastructure services and ensuring alignment with business objectives to support digital transformation initiatives. The ideal candidate will bring a strong background in IT operations and a proven ability to implement scalable, reliable, and secure solutions.
Responsibilities:
Develop and execute a comprehensive IT infrastructure roadmap that aligns with organizational goals and digital transformation efforts.
Oversee critical technology services, including Help Desk, Networking, Cloud solutions, Cybersecurity, and IT Operations.
Collaborate with executive leadership and stakeholders to ensure infrastructure strategies support overall business priorities.
Manage day-to-day IT operations to ensure performance, reliability, and scalability of enterprise systems.
Implement best practices for IT service management, including incident, change, and problem management.
Define, monitor, and report on KPIs and SLAs to maintain high standards of service delivery.
Lead efforts to enhance cybersecurity measures and ensure compliance with industry standards.
Drive innovation by evaluating emerging technologies and recommending solutions to improve operational efficiency.
Establish and manage vendor relationships to optimize service delivery and cost-effectiveness.
Provide leadership and mentorship to IT teams, fostering growth and collaboration.
Requirements
Minimum of 5 years of experience in IT infrastructure leadership roles.
Expertise in deskside support, computer hardware, and deployment processes.
In-depth knowledge of backup technologies to ensure data integrity and recovery.
Proficiency in Cisco technologies, including networking and security solutions.
Strong understanding of IT service management best practices and methodologies.
Proven ability to define and track KPIs and SLAs for service delivery excellence.
Exceptional communication and leadership skills to guide teams and influence stakeholders.
Ability to evaluate and implement emerging technologies to drive innovation and operational improvements.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.