Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Skills
Analytical Skill
Attention To Detail
Business Process
Collaboration
Communication
Documentation
Enterprise Resource Planning
FOCUS
Higher Education
IT Service Management
Knowledge Management
Knowledge Transfer
Oracle
PeopleSoft
SAP
Supervision
System Administration
Technical Support
Technical Writing
Wiki
Workday
Job Details
Process Architect / Business Analyst (Runbook Development Consultant)
Location: Remote
Reports to: Application Development Manager, University of Rhode Island
35 hrs per week44
The University of Rhode Island (URI) is seeking a Process Architect / Business Analyst (Runbook Development Consultant) to support the documentation and knowledge transfer of critical PeopleSoft operations. This consultant will collaborate with URI s PeopleSoft development team to capture, define, and document key technical and business processes. The primary focus is to develop comprehensive runbooks covering process steps, troubleshooting, system dependencies, contact points, and all supporting information required for backfill PeopleSoft developers to maintain the system during the Workday implementation.
Required Qualifications
Bachelor s degree in Information Systems, Computer Science, Business, or a related field.
Minimum 8 years experience as a process architect, business analyst, or technical writer in ERP/enterprise systems environments.
Demonstrated experience documenting complex technical processes and developing runbooks or support guides.
Ability to conduct effective interviews and facilitate discussions with technical subject matter experts.
Excellent written communication, organizational, and analytical skills.
Familiarity with PeopleSoft environments, system administration, and technical support processes.
Strong attention to detail and ability to synthesize technical information for diverse audiences.
Ability to work independently and remotely with minimal supervision.
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Preferred Qualifications
Experience in higher education is highly desired.
Experience supporting or documenting ERP systems such as PeopleSoft, Workday, Oracle, or SAP.
Previous work with IT service management or operations teams.
Experience with knowledge management, technical documentation tools, or wiki platforms.
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