Conversational AI Developer

NTT DATA's Client is seeking a highly skilled Conversational AI Developer with 5+ years of experience to join our team to help a strategic banking client in various AI development activities. This role is part of NTT DATA's Data, Analytics, and AI Practice.
As an AI Engineer supporting NTT DATA's Client, you will be at the forefront of innovation, leveraging your skills to design and implement cutting-edge AI solutions. With a focus on creativity, collaboration, and technical excellence, this role offers a unique opportunity to work on transformative projects that drive business intelligence and decision-making across diverse industries.

Day to Day job Duties:

• Develop and implement conversational AI solutions: Design, build, and deploy chatbots and virtual assistants for banking use cases.
• Leverage LLMs and RAG: Utilize and fine-tune large language models (LLMs) and implement Retrieval-Augmented Generation(RAG) to enhance the accuracy and relevance of AI responses by incorporating domain-specific knowledge and real-time data.
• Design and execute Prompt Engineering strategies: Craft and optimize prompts for LLMs to elicit desired responses and ensure effective communication with users.
• Build and maintain robust data pipelines: Develop and manage data pipelines for training and deploying AI models, potentially using Graph Databases (Neo4j) to represent complex relationships within financial data (e.g., fraud rings, customer behavior).
• Implement NLP and NLU models: Develop and integrate NLP and NLU components for intent recognition, entity extraction, and sentiment analysis to understand user queries effectively.
• Ensure security and compliance: Implement strict security protocols and develop Guardrails to prevent misuse of AI systems and ensure compliance with banking regulations.
• Full-Stack Development: Contribute to both front-end and back-end development of conversational AI interfaces, ensuring a seamless user experience.
• Collaborate with cross-functional teams: Work closely with product managers, designers, and other engineers to deliver successful conversational AI solutions.
• Stay updated on latest trends: Keep abreast of the latest advancements in AI, machine learning

Skills Required:

• Overall 5+ years of experience.
• Bachelor's degree in computer science, Linguistics, Computational Linguistics, AI, Machine Learning, Data Science, or a related field, or equivalent experience.
• Proficiency in programming languages: Python, JavaScript, R.
• Experience with NLP frameworks: spaCy, NLTK, BERT, GPT-based models.
• Strong experience in using Neo4J, Mongo DB
• Experience in developing and deploying conversational AIsolutions, preferably in the banking or financial services sector.
• Strong proficiency in Python programming and related libraries (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience with Large Language Models (LLMs), Prompt Engineering, and RAG implementation.
• Hands-on experience with Graph Databases like Neo4j, including understanding graph data modeling and querying.
• Experience with relational databases (Oracle) and NoSQL databases (MongoDB).
• Understanding NLP and NLU concepts and techniques.
• Knowledge of security best practices, including the implementation of Guardrails.
• Experience in full-stack development, including front-end (e.g., React, Angular) and back-end (e.g., Fast API, .NET Core) technologies.
• Excellent problem-solving and analytical skills.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.