Overview
On Site
$Competitive
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Reporting
Tier 2
Management
Nursing
Health Care
Change Management
Healthcare Information Technology
Salesforce.com
ProVision
Interfaces
Analytical Skill
Information Systems
Usability Testing
Hardware QA
Production Support
Epic
Testing
Evaluation
Workflow
Customer Service
Business Operations
Project Management
ServiceNow
IT Service Management
Job Details
Description/Scope of Work
Support client on build requirements for Epic Inpatient work
Participate in weekly standing design team and operational meetings with all Health division serving as an Orders/Inpatient lead for HIT
Take on all requests and incident work related to requirements and reporting (within Inpatient)
Assist and facilitate agenda meetings with Health IT that relate to operational or improvement of EHR system processes
Be able to support the county Health IT core working hours (weekdays 8 hour daytime shift)
Serve as a representative member for Orders team in review, testing, and implementation of new functionality, updates, and new system implementations.
Support client on build requirements for Epic Inpatient work
Participate in weekly standing design team and operational meetings with all Health division serving as an Orders/Inpatient lead for HIT
Take on all requests and incident work related to requirements and reporting (within Inpatient)
Assist and facilitate agenda meetings with Health IT that relate to operational or improvement of EHR system processes
Be able to support the county Health IT core working hours (weekdays 8 hour daytime shift)
Serve as a representative member for Orders team in review, testing, and implementation of new functionality, updates, and new system implementations.
Outline the Business Need for this Request:
2 to 10 years of experience working with Epic Orders and/or another Epic Inpatient Modules
2 to 10 years of Tier 2 direct build support of physicians and nursing in a healthcare system working with Epic
Experience of full lifecycle implementation support for an Epic application/system
Maintained Epic certification in Orders at minimum
Experience with employing Service and Change Management standards in a healthcare IT setting (e.g. via ServiceNow, Salesforce) Qualifications
Ability to identify, analyze, and recommend improvements and enhancements to operational processes, system automation, and information flows to ensure greater integration of functions within the organization.
Coordinate security workgroups, ensure integrity of the system's security infrastructure, and provision security for users.
Serve as the first point of contact for users, customers, and vendors on EHR-related issues, troubleshoot problems, and respond to inquiries.
Support assigned interfaces and ensured interfaces meet the needs of end users. Perform a variety of analytical duties in the design, implementation, and maintenance of EHR information systems or applications.
Implement testing requirements and process, facilitate end-user testing, hardware testing and maintaining test environments.
Participate in the evaluation of new application releases, test new applications and system upgrades.
Install or upgrade software applications and troubleshoot software and applicationsrelated problems.
Interact with end users and vendors on project design issues and work to resolve vendor production support issues.
2 to 10 years of experience working with Epic Orders and/or another Epic Inpatient Modules
2 to 10 years of Tier 2 direct build support of physicians and nursing in a healthcare system working with Epic
Experience of full lifecycle implementation support for an Epic application/system
Maintained Epic certification in Orders at minimum
Experience with employing Service and Change Management standards in a healthcare IT setting (e.g. via ServiceNow, Salesforce) Qualifications
Ability to identify, analyze, and recommend improvements and enhancements to operational processes, system automation, and information flows to ensure greater integration of functions within the organization.
Coordinate security workgroups, ensure integrity of the system's security infrastructure, and provision security for users.
Serve as the first point of contact for users, customers, and vendors on EHR-related issues, troubleshoot problems, and respond to inquiries.
Support assigned interfaces and ensured interfaces meet the needs of end users. Perform a variety of analytical duties in the design, implementation, and maintenance of EHR information systems or applications.
Implement testing requirements and process, facilitate end-user testing, hardware testing and maintaining test environments.
Participate in the evaluation of new application releases, test new applications and system upgrades.
Install or upgrade software applications and troubleshoot software and applicationsrelated problems.
Interact with end users and vendors on project design issues and work to resolve vendor production support issues.
Knowledge, Skills, & Abilities
Epic software applications.
Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application tables.
Clinical applications and regulatory standards, a wide range of application functionality, content, and associated workflows.
Customer service principles.
Policies, procedures, and business operations.
Principles and procedures in project management and project management methodologies.
ServiceNow or similar ITSM system vendor support experience.
Epic software applications.
Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application tables.
Clinical applications and regulatory standards, a wide range of application functionality, content, and associated workflows.
Customer service principles.
Policies, procedures, and business operations.
Principles and procedures in project management and project management methodologies.
ServiceNow or similar ITSM system vendor support experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.