Cloud Application Engineer

The resource will be responsible for leading the design, development, and integration of cloud-based business applications that support the operations of a public safety 911 agency, helping lay the foundation for a growing Business Applications function within IT.

CONTRACT JOB DESCRIPTION

Responsibilities:

1. Collaborates with the IT Manager to design and develop scalable, secure, cloud-based business applications that enhance public safety 911 operations.

1. Manages, organizes, and administers systems analysis and application development processes to solve mission-critical business problems using Microsoft Power Platform (Power Apps, Power Automate, Dataverse, Power BI).

1. Establishes priorities and schedules, oversees development work, and reviews deliverables to ensure scalability, security, compliance, and operational continuity for 911 services.

1. Builds reusable application systems or templates to be leveraged in future projects that support emergency communications and public safety operations.

1. Reviews feasibility studies and time/cost estimates for new or enhanced cloud solutions within the public safety domain.

1. Documents systems, workflows, and best practices clearly for future use and organizational knowledge building within the public safety environment.

1. Provides guidance on cloud application architecture and integration with existing platforms such as Microsoft 365, SharePoint, and Azure AD.

1. Works with stakeholders, including public safety leadership and operational teams, to gather and clarify system requirements.

1. Provides expertise and mentoring in cloud technologies and Power Platform best practices tailored to the needs of a 911 emergency communications agency.

1. Develops standards and procedures for developing modular and reusable applications that meet public safety agency requirements.

1. Participates in the development of project plans and schedules with key milestones, contingency plans, and workflow diagrams considering resource requirements and system capabilities critical to 911 operations.

1. Analyzes and optimizes application performance, security, and usability with a focus on reliability for public safety communications.

1. Ensures consistency and completeness across the agency s cloud-based data and application models.

1. Provides technical expertise and leadership to development teams supporting 911 systems and services.

1. Maintains awareness of emerging cloud and public safety technologies and implements innovations as appropriate to enhance emergency response effectiveness.

Minimum Education/Certification Requirements:

Bachelor s degree in IT or related field or equivalent experience