Overview
Remote
Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Azure
Azure DevOps
C #
CRM Systems
DevOps
Git
Javascript
MS Dynamics
Python
SugarCRM
communication skills
XRMToolKit
XRMToolBox
Dynamics 365
Job Details
DUTIES AND RESPONSIBILITIES:
- Serves as subject matter expert for on-premise Dynamics 365 projects from inception to completion.
- Helps define and assist in the implementation of the Dynamics Customer Service toolset, build processes and config
- urations.
- Driven to share their knowledge with others, helping to guide technical conversations in a productive manner.
- Deep understanding of Dynamics Customer Services framework and its integrations.
QUALIFICATIONS:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The list below represents the knowledge, skills, and abilities of the position.
Must Haves:
- 1+ Years of hands-On experience with Dynamics 365 Customer Service (on-premise)
- Experience integrating with Dynamics API using C# / Python / Javascript
- 3+ Years of experience working with Enterprise CRM Systems (Dynamics 365, SugarCRM)
- Developing plugins, actions, and assemblies for D365
- Low / No-code tools such as Power Automate and Power Apps
- Excellent multitasking and prioritization abilities
- Strong communication skills and ability to explain technical concepts
An ideal candidate would also have experience in some or all the following:
- Azure Cloud experience with App Services, App Registrations, Key Vaults, Function Apps and Service Bus
- Source Control / Git (Azure DevOps)
- Using third-party tools such as XRMToolKit and XRMToolBox
- Using Managed solutions and Dynamics deployment pipelines
- Agile-based software development using scrum or similar methodologies
- Experience with relational database management systems