Network/ System Engineer F5

Job Title Systems Engineer (F5)

Location 100% Remote

Duration 8-12 Months (Temp to Perm)

• Need strong F5 engineering experience.
• Need strong Networking and FW experience (Palo Alto is the FW vendor at RJ)
• Need ForeScout admin experience
• Role can be fully remote for the contract
• The main difference is that this position is to support changes in the UK.
• They have a gap in F5 knowledge over there, so that will be important. Additionally, this position will need to have the ability to configure and push firewall rules following heavily regulated change management processes.

Duties:

Essential Duties and Responsibilities

• Ensure Keep-The-Lights-On tasks are handled with priority and efficiency.
• Provide Tier-2 support of incidents and problem tickets.
• Collaborate and provide network security guidance to other teams as needed.
• Responsible for up-time, monitoring, reliability, stability and policy maintenance of supported systems.
• Participate in high priority calls and own problem management tasks.
• Produces and maintains current description and documentation of knowledge management, policy configuration, including tracking and documenting any changes to policies, procedures, and operational tasks.
• Ability to install new networking equipment using pre-defined instructions.
• Provide suggestions to Engineering and Architecture teams on current and emerging technologies
• Bring technical knowledge from external sources and incorporate ideas for creating efficiencies / continuous improvement.
• Provide recommendations for Business Continuity Planning and Disaster Recovery, participate in updating and maintaining network plans.
• Contribute into and own ITIL processes involving change management, audit tracking, etc.
• Promote service offerings to grow global infrastructure to meet business and technology needs.
• Be available for rotational on-call support, as required, on a 24 hour x 7 days / week basis.
• Performs other duties and responsibilities as assigned.

Knowledge of:

• LAN/WAN network technologies and related protocols.
• Firewall Technologies (NGFW, SASE)
• F5 Load Balancing (LTM, GTM)
• Experience establishing and troubleshooting IPSec Tunnels.
• SSL VPN (Global Protect, F5 BigIP Edge Client)
• SDWAN and SASE technologies (preferably Cisco Viptela and Prisma SDWAN/Access).
• Wireless networking technologies (802.11x).
• Familiar with automation, monitoring and reporting tools (Solarwinds, SevOne etc).
• Understanding of Cloud technologies (AWS, Azure, SASE, etc).
• Converged voice and data infrastructures.
• Quality of Service (QOS) design and configuration.
• TDM / IP PBX configuration (Avaya, Zoom Phone, etc)
• Common network monitoring and troubleshooting tools.
• Knowledge of service management frameworks (ITIL) desirable.
• Fundamentals of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, EIGRP, MPLS, SD-WAN and VLANs, along with their implementation and troubleshooting.