Application Engineer

Overview

On Site
USD 68,640.00 - 117,000.00 per year
Full Time

Skills

Storage
Cloud Computing
Apache Hadoop
Big Data
HPC
IoT
Embedded Systems
Server Architecture
Management
Network
Adapter
Research and Development
Computer Hardware
Knowledge Base
Computer Engineering
Science
Servers
Communication
Computer Networking
Training
Forms

Job Details

Job Req ID: 26785

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for experienced Application Engineer who has in-depth knowledge in computer/server architecture. You will be responsible in providing technical supports to our enterprise customers, promote internal networking products to provide optimize customer's networking solution. The ideal candidate must have strong technical background in networking server product as well as exceptional communication skill -- ability to interface with all level of management staffs in professional manner.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
Work on server Network adapter product line
Work directly with customers to resolve technical issues including motherboard, server systems, PC systems and computer peripherals on the phone, by E-mails, or go on-site
Work with various internal teams, R&D HW, SW, production to resolve technical issues
Identify technical issues and resolve computer hardware and software problems
Provide service to effectively resolve customer concerns and issues
Continually develop knowledge base of current and new products

Qualifications:
Bachelor's degree in EE or Computer Engineering or Science with 2+ years of experience in computer systems and/or servers
Strong organizational and well-developed social skills
Excellent telephone etiquette skills and onsite support skills
Strong communication skill in both verbal and written
Excellent knowledge of Server/Workstation Networking products

Salary Range

$68,640 - $117,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.