Technical Support Engineer

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Java
Javascript
HTML
CSS
MySQL
Customer Support
Technical Support

Job Details

Skills: To be successful in this role you must have or equal to experience with:

  • Demonstrated ability to troubleshoot difficult technical issues
  • Must have solid object-oriented programming skills in Javascript
  • Experience working with dynamic HTML components such as CSS and XHTML
  • Angular experience preferred
  • Working knowledge of the components in a web applications stack
  • Experience with relational databases such as MySQL
  • Linux and/or UNIX experience
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Strong personal commitment to quality and customer service
  • Ability to work with high-value customer administrators and developers

Desired Skills:

  • Deep understanding of Java, JavaScript
  • Working knowledge of ServiceNow Platform
  • A fundamental understanding of IT service management and the ITIL business process