Technical Support Engineer

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Java
Javascript
HTML
CSS
MySQL
Customer Support
Technical Support

Job Details

Skills: To be successful in this role you must have or equal to experience with:

  • Demonstrated ability to troubleshoot difficult technical issues
  • Must have solid object-oriented programming skills in Javascript
  • Experience working with dynamic HTML components such as CSS and XHTML
  • Angular experience preferred
  • Working knowledge of the components in a web applications stack
  • Experience with relational databases such as MySQL
  • Linux and/or UNIX experience
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Strong personal commitment to quality and customer service
  • Ability to work with high-value customer administrators and developers

Desired Skills:

  • Deep understanding of Java, JavaScript
  • Working knowledge of ServiceNow Platform
  • A fundamental understanding of IT service management and the ITIL business process
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.