Overview
On Site
USD 63,800.00 - 112,470.00 per year
Full Time
Skills
Remote Support
Productivity
Collaboration
Research
Technical Writing
Regulatory Compliance
Aerospace
Professional Development
Systems Analysis
Technical Support
Emerging Technologies
Customer Service
Security Clearance
Computer Science
Information Technology
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Executive Support
Leadership
IT Service Management
ITIL
Cloud Computing
Amazon Web Services
Microsoft Azure
Business Operations
Innovation
SAFE
Boost
Jersey
Training
Life Insurance
Job Details
Job Description
We are seeking an experienced Desktop Support Technician to provide executive support to senior leadership within Lockheed Martin. The successful candidate will serve as a key advisor, providing technical expertise and guidance on various computer systems, networks, and technology initiatives. This role requires a strong understanding of computer systems, excellent analytical skills, and the ability to communicate complex technical information to non-technical stakeholders.
Key Responsibilities:
Provide technical support and guidance to senior executives on computer systems, networks, and technology initiatives
Analyze and resolve complex technical issues, ensuring minimal disruption to executive operations
Develop and implement technology solutions to enhance executive productivity and efficiency
Collaborate with IT teams to ensure seamless integration of technology solutions with existing systems
Conduct research and analysis on emerging technologies, providing recommendations for adoption and implementation
Develop and maintain technical documentation, including user manuals, guides, and training materials
Provide training and support to executive staff on new technology solutions and systems
Ensure compliance with Lockheed Martin's IT policies, procedures, and security protocols
Develop and maintain relationships with internal stakeholders, including IT teams, executive staff, and other support functions
This position may require the ability to obtain and maintain a security clearance. U.S. Citizenship is required.
What We Offer:
Competitive salary and benefits package
Opportunity to work with a leading aerospace and defense company
Collaborative and dynamic work environment
Professional development and growth opportunities
Access to cutting-edge technology and innovative solutions
Basic Qualifications
Experience in computer systems analysis/troubleshooting, technical support, or a related field
Understanding of computer systems, networks, and emerging technologies
Strong customer service skills, with ability to provide support to senior executives
Experience with IT service management/ticketing systems
Ability to obtain and maintain required security clearance
Desired skills
Bachelor's degree in Computer Science, Information Technology, or related field
Strong analytical, problem-solving, and communication skills
Experience working in an executive support role, providing technical guidance to senior leadership
Certification in IT service management, such as ITIL Foundation or higher
Experience with cloud-based technologies, such as Amazon Web Services (AWS) or Microsoft Azure
Familiarity with Lockheed Martin's business operations, including programs, projects, and initiatives
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $63,800 - $112,470. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $73,400 - $127,075. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
We are seeking an experienced Desktop Support Technician to provide executive support to senior leadership within Lockheed Martin. The successful candidate will serve as a key advisor, providing technical expertise and guidance on various computer systems, networks, and technology initiatives. This role requires a strong understanding of computer systems, excellent analytical skills, and the ability to communicate complex technical information to non-technical stakeholders.
Key Responsibilities:
Provide technical support and guidance to senior executives on computer systems, networks, and technology initiatives
Analyze and resolve complex technical issues, ensuring minimal disruption to executive operations
Develop and implement technology solutions to enhance executive productivity and efficiency
Collaborate with IT teams to ensure seamless integration of technology solutions with existing systems
Conduct research and analysis on emerging technologies, providing recommendations for adoption and implementation
Develop and maintain technical documentation, including user manuals, guides, and training materials
Provide training and support to executive staff on new technology solutions and systems
Ensure compliance with Lockheed Martin's IT policies, procedures, and security protocols
Develop and maintain relationships with internal stakeholders, including IT teams, executive staff, and other support functions
This position may require the ability to obtain and maintain a security clearance. U.S. Citizenship is required.
What We Offer:
Competitive salary and benefits package
Opportunity to work with a leading aerospace and defense company
Collaborative and dynamic work environment
Professional development and growth opportunities
Access to cutting-edge technology and innovative solutions
Basic Qualifications
Experience in computer systems analysis/troubleshooting, technical support, or a related field
Understanding of computer systems, networks, and emerging technologies
Strong customer service skills, with ability to provide support to senior executives
Experience with IT service management/ticketing systems
Ability to obtain and maintain required security clearance
Desired skills
Bachelor's degree in Computer Science, Information Technology, or related field
Strong analytical, problem-solving, and communication skills
Experience working in an executive support role, providing technical guidance to senior leadership
Certification in IT service management, such as ITIL Foundation or higher
Experience with cloud-based technologies, such as Amazon Web Services (AWS) or Microsoft Azure
Familiarity with Lockheed Martin's business operations, including programs, projects, and initiatives
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $63,800 - $112,470. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $73,400 - $127,075. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.