Systems Administrator - SA 25-30786

Job Title: Systems Administrator

Location: Baton Rouge, LA
Duration: 3+ Years

Job Description:

We are seeking a skilled Systems Administrator to provide technical support and administration for a range of engineering, photogrammetric, and CADD-related applications and systems. The ideal candidate will have experience supporting specialized software environments, managing licenses, and providing help desk, desktop, and system-level support within a collaborative enterprise setting.

Scope of Services:

Photogrammetric Applications

• Provide first-level help desk and desk-side support for client configurations and upgrades.

• Act as a liaison for problem resolution with external entities.

• Applications include (but are not limited to): ImageStation Orthopro, Stereo Display, Feature Collection, DTM Collection, Digital Mensuration, Automatic Elevations, and Image Analyst.

Raster Products

• Provide first-level help desk and desk-side support for configurations and upgrades.

• Applications include: Bentley Descartes.

CADD / Engineering Design Software

• Provide first-level help desk and desk-side support for configurations and upgrades.

• Act as a liaison for issue resolution with external partners.

• Applications include: ArcGIS, MicroStation, InRoads, OpenRoads, InRoads Bridge, OpenRoads Bridge, InRoads Survey, OpenRoads Survey, and Bluebeam.

Engineering Project Management Software

• Provide first-level help desk support for configurations and upgrades.

• Applications include: Bentley ProjectWise.

Plotter Software

• Support client and server configurations and upgrades, including integration with plot drivers and devices.

• Applications include: ProjectWise Interplot.

Licensing Support

• Maintain software license pools for CADD and engineering applications.

• Interface with vendors for updates, renewals, and issue resolution.

• Vendors include (but are not limited to): Visual 10 Lighting, Altiva, AutoCAD, Bentley, Bluebeam, Ensoft, ETAP, FB-Multipier, GeoCue, Global Mapper, Lusas, PTV, and Sidra Solutions.

GIS Support

• Provide first-level help desk and desk-side support for GIS-related software.

• Products include: ESRI ArcGIS, Global Mapper.

Desktop & Hardware Support

• Provide second-level support for Microsoft operating systems and applications (including Microsoft Office).

• Support engineering workstations, desktops, and laptops (Lenovo, Dell, etc.).

• Troubleshoot and configure associated applications, drivers, BIOS software, and peripheral devices.

• Provide support for large-format plotters and scanners (OCE, Canon, and similar).

Enterprise & Project Support

• Assist with planning and implementation of workstation and computer deployments.

• Provide input on server specifications, requirements, and system upgrades.

Required Expertise & Experience:

• Minimum 1 year of experience in Bentley ProjectWise Administration

• Minimum 1 year of experience supporting Photogrammetric software installation and maintenance

• Minimum 1 year of experience in Bentley MicroStation CADD Management (application and system support in a shared network environment)

• Minimum 1 year of experience supporting CADD applications on MicroStation (such as InRoads and Interplot)

• Minimum 1 year of experience supporting large-format plotters and scanners in a managed CADD environment

• Minimum 1 year of experience in multi-application/vendor license management

• Minimum 1 year of experience in Project Planning and Management

• Minimum 1 year of experience installing and supporting Bluebeam software

• Strong knowledge of Microsoft Windows Operating Systems

Preferred Certifications:

• Bentley Certifications (MicroStation, ProjectWise, OpenRoads, CADD Management)

• Microsoft Certified Professional (MCP)

• CompTIA Certifications (A+, Network+)