Analyst / Corporate Business Analyst

Job Title: Corporate Business Analyst II

Location: Akron, OH

Hiring Type: 24 Months Contract

Description:

Qualifications
Bachelor s degree in Business, Finance or related discipline and minimum 3-6 years related work experience is required
A solid understanding of Microsoft Office applications pivot tables, vlookups, filtering
Strong computer application experience in the Microsoft suite; PowerPoint, Excel, Word
Excellent written and verbal communication skills with the ability to interpret and communicate data
Excellent analytical abilities
Able to work well under pressure, manage multiple priorities and projects

Responsibilities:
- Assist management and coworkers, following well-defined practices and procedures
- Demonstrate a solid commitment to all aspects of safety
- Conduct business-specific research, gather data, and compile reports and summaries
- Provide sound internal and/or external customer service
- Actively seek formal and informal learning opportunities to better understand procedures (based on proficiency level above)
- Develop effective working relationships with employees in own work group
- Establish a strong foundation in policies, practices, and procedures
- Assist with the coordination of a timely and accurate closing, budgeting, & forecasting cycle for operations, products and sales related aspects
- Support product management through financial reporting

Assist in handling and resolution of customer billing and payment related issues and inquiries
Utilize customer CRM and billing systems to research billing and payment inquiries, providing resolution and feedback to the customer through a ticketing system, and communicating any necessary account actions to the appropriate business unit(s)
Assist with fulfillment of customer rebates in support of company programs, including gathering required customer information and the creation of rebate payments in SAP